[RESOLVED] SSL / TLS> Windows Live Mail (I'm going crazy)

Ok thank you for this information :slight_smile:

As agreed I have tested Avast! Internet Security with Thunderbird, but the problem is identical to Windows Live Mail: Unable to receive or send emails when the SSL checkbox is disabled.

I see on the forum that other people have the same problem as mine: http://forum.avast.com/index.php?topic=58711.0

I raise the subject. Is someone on the team think that the problem Alwil scan email with Windows Live Mail and Thunderbird will be studied for a possible fix?

Thanks in advance :slight_smile:

This is weird…

Please give more info:

  • Operating Sytem (32 or 64 bit, XP, Vista, 7)?
  • What is your Email-provider?
  • Any other software installed like firewall or other AV-software?
  • What AV-software was installed previously before you installed avast5?

…any spam filter installed ?

I had some issues using SPAMIHILATOR but in the end everything works as it is supposed to …

Greets
S@uDepp

My system is Windows 7 and I work on a PC laptop. My ISP is Numéricable (fiber optics). The firewall I use is that of Windows in “Public”. I tried to disable but that does not change the problem that I have explained here … For Av installed before Avast! the answer is: Trend Micro (TIS Pro) and Avira (after security) but I cleaned the registry to remove all the keys so that drivers can cause some conflicts. Sorry I am repeating myself but I had no problem with the beta version of Avast! Internet Security and though I had already pre-installed Trend Micro.
Proposer une meilleure traduction

No filter and no anti-spam and never installed before …

Thanks

…I was more interested in the email-provider, not the ISP.
What is the “@xxxx.xxx” part of your email? (Like “@web.de” or “@gmail.com”)

I use gmail.com and hotmail.fr … I tested with a hotmail.com address and the problem is identical. Then I started these tests with several domain names I own: still the same problem.

…U activated POP within gmails settings (webmail-browser), don´t ya?!

Greets
S@uDepp

Sorry, I do not understand what you wonder …

There must be something specific to your configuration.
GMail works fine with Thunderbird/Avast IS - that’s a configuration I use. (IMAP and SMTP)

I’m sorry, I am out of ideas and I am afraid I can’t help.

I’ll try to bring this to a mod’s attention, so “stay tuned to this thread”.

Greetz
Zyndstoff

POP3 Download must be activated…

Ok thank you to you and wish you a good day.

Thank you for the screenshot. I invite you to read my first post and you will see that my problem is not configuring my mail (remote or my mail client) but to try to understand a really strange problem does not allow me to receive or send emails via SSL / TLS Avast!

This problem is not insurmountable (I continue to use Avast! Security Suite), it is just disturbing …

Thank you

I solved the problem. I replaced all the services of Windows 7 to its original state, then I changed the firewall settings of Windows 7 on the mode “home network” and the same for the firewall Avast! 5.

I do not yet know the cause of the problem but I’m still looking. I think I have been too restrictive with some settings in Windows. For example, the “Server” service was disabled … This may perhaps explain part of the problem.

Anyway mails are now scanned by Avast! 5. Thank you for your help and you’ll be informed as soon as I found the true cause.

Thank you

…nice to hear finally

Greets
S@uDepp