Restore Passwords data - backup email link expired

Avast Passwords Avast Passwords for Android
1

Hi, I have manged to install Avast Passwords on a brand new Samsung Galaxy mobile, having had it previously on my old Samsung phone.

I tried to follow the guidance to restore my Passwords data by using the email I previously received from Avast Software with the subject Your backup identity, but when I click “Restore” it says the link has expired.

Could a new link be sent to me?

Thanks

2

Hi,

When (date) did you receive the backup restore email?

3

10 July 2018

4

Did you use this email address (cainal*@btconnect.com) for Passwords?

5

Yes, that’s the one

6

Hi,

Please try to restore your data using this guide (and option 5A): https://support.avast.com/en-en/article/Synchronize-Passwords-across-devices/#idt_020

7

Thanks, that has worked perfectly, advice much appreciated ;D

8

Thanks for the update.