Right-Click on large files

Avast Business Avast Server Protection
1

I’ve been downloading the latest Office 2007 Trials to give them a test run on our machines and I noticed something odd with Avast when trying to ‘right-click’ on large files. The Office 2007 trial files usually run about 300mb, but I assume this goes for any file that is large enough…

If you right-click (i.e. to delete a file), ashServ uses about 50% CPU and explorer hangs for a loooong time. The system becomes generally unresponsive and impossible to work with. I verified by ending the process (ashServ) and behavior returned to normal.

Is there a workaround to this?

[EDIT] oops… it was aswServ.exe not ashServ.exe

2

Well, this is most likely because the file is being scanned. You can put these huge files to scan exceptions if you want…

Edit: are you talking about documents, or executable files?

3

Sorry for the delay.

These are executables. Self-extracting zips to be exact.

Are you saying I can exclude files of nnn size? If that is true, it will help me out… BUT… I want to include them in the regular scheduled scan. I just don’t want them to be scanned when I right-click.

4

Please check what archives are enabled for the Standard Shield… isn’t ZIP, by any chance, enabled?

BTW sorry, you can’t exclude file scanning by file size, at least not in the current version…

Thanks
Vlk