rootkit: unknown file -

i scanned my laptop with my free avg scanner and it said it was a rootkit. i dont know how to delete it i tried looking for it but i couldnt find it. in the computer scan results it said

;“”;“Service function NtAlpcConnectPort hook → 0x88527138”;“Object is hidden”

can someone plz help me

Hi:

Let’s ask Essexboy, our Malware Expert to have a look inside. :wink:

See the guide here http://forum.avast.com/index.php?topic=53253.0
Please follow this guide and attach (not copy and paste ) the requested logs :slight_smile:

AdwCleaner
Malwarebytes
OTL
aswMBR

here are the logs for otl mbam and asw

I have notified our Malware Expert.
Due to Time Zone differences, he may not respond now until tomorrow. :wink: :slight_smile:

AVG is probably detecting Norton which is also running on your system

Uninstall Norton from the control panel and then run the Norton removal tool https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080710133834EN&product=home&pvid=f-home&version=1&lg=en&ct=us

thank you so much i am very grateful to you for helping me. i thought this was something serious and i paniced. thank you sooooooooo much, ur awesome man

Is all well now ?