Hello Friends,
As soon as I started my PC I got a warning from Avast that my PC is infected and on running a full PC scan the results were shown as :
Sign of " Win32:Rootkit-gen[Rtk]" has been found in “D:\windows\system32\ntdll.dll” file.
The move to Chest option in Avast did not work as it pointed out that it was a system file and read only and could not be moved to the chest.
Kindly let me know how to get rid of this virus.
Thanks a ton.
Regards,
Sanjay S.
I had these symptoms start up yesterday on a PC that does nothing but run Spotify. What I did was look in System Restore and restore from a point before the problem started. I noticed that this undid “Software Distribution Service 3.0” which I’m assuming is a Windows update. On restart I ran a full Avast scan and the recommended “SuperAntiSpyWare” which detects no error.
Did you read the other topic that Pondus gave the link too, as that could well resolve your problem if you are using VPS 010720-0 . If it doesn’t then it would be best to start your own new topic as it isn’t the same issue and we will need more information.
I had this problem yesterday. Each time I started up the AVast warning would appear. It couldnt be deleted, or moved to chest (as recommended), and if I choose to ignore it the end result was always the same: the PC stopped responding, with the hourglass remaining on. Each time I had to shut down PC.
I then started up in safe mode and using CCleaner get rid of a lot of garbage. Then tried again, still with no luck. This time I started in Safe Mode with networking and googled for info on the problem. Firefox warned me that this forum was not to be trusted when I tried to click on one of the messages dealing with it: said it could be a fake link. So instead I went to the Avast site direct from the Avast software.
I read that I should update the Virus Database, which clearly could not be accessed by my PC because of the Malware warning. After updating I then restarted PC in Normal mode and the Malware warning no longer appeared. I assume that the original warning was due to a problem in the virus database, as everything is working smoothly now, without the need to remove or delete anything.
Hope this hepls
download this:
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
this may help