I was having a problem with my security last night and I phoned Avast and they provided NO assistance. I paid for this service and just because my service days are limited this is no excuse for having had this type of lack of assistance.
When my subscription runs out, I will go to another security system.
Leelfea
What Problem ???
Who did you call ???
We would be happy to help but need more information. 
Besides the forum, you have: http://support.avast.com/ and http://support.avast.com/index.php?languageid=7&group=por&_m=tickets&_a=submit
You also have http://www.avast.com/contacts
We’ll be pleased to help if we know how…