2.Click to clear the Load Startup Items check box. NoteThe Use Original Boot.ini check box is unavailable.
3.Click the Services tab.
4.Click to select the Hide All Microsoft Services check box.
The computer has been running in normal mode for 10 minutes, that’s about 9 minutes 58 seconds longer than it’s been running - normal mode - for a week. It went straight into full scan and has been scanning for 10 minutes but the percent is still at 0%. Nevertheless, the computer is running and the processor is functioning, I have the Task Manager window on, to see what is going on, not that it tells me a great deal. But so far so good
Many thanks, I’m doing the best I can: the computer has no Internet connection since the Belkin dongle N150 let me down, and a replacement dongle is proably many days away, so I can’t easily update any of these programmes.
So the answer is no at the moment - the 2core’s not running normally in normal mode. It hasn’t crashed but the Avast scan has been (?) disabled. MBAM still functions okay even though it cannot be updated at the moment. I always manually updated MBAM daily. What the Avast subscription message means is a mystery to me. I paid for a full subscription ‘Pro’ about a year ago, is there a window somewhere showing my subscriptions and payments please?
However - the odd computer bahaviour is more important at the moment - what is disabling Avast?
You mean Version 9? That’s going to have to wait till I can hook up to the Internet?
Meanwhile I tried to get Avast to custom scan C: drive and got the following message with a white ‘x’ in a red circle: “Unable To Start Scan - There are no more endpoints available from the endpoint mapper. OK.”
Just added that in case it throws any more light on things?
Btw, still the option of removing the C: drive and placing it in an external enclosure, then flushing it through with a current Avast + Malwarbytes from a healthy laptop? Just a thought ???
When you say avast can’t update, we need to know why, e.g. what errors were displayed, etc. That gives us a clue as to what to suggest.
The fact that avast can’t update doesn’t mean you have no antivirus.
Is the avast tray icon present and occasionally do you see it rotate (indicates it is scanning), are there any other signs over the icon like an ! or an X ?
Check the task manager are the avastSvc.exe and avastui.exe shown ?
Thanks, I already posted - Reply #29 on: Yesterday at 10:37:02 PM - the white ‘x’ in a red circle pop-up which indicated no anti-virus, but I received no comment. That was exactly what I got just now. In desperation, I have just downloaded the free version, and it is now doing a full virus scan, so my system is secure; I now also have the latest MBAM in place.
Gosh. This is the first time my 2core has run on normal mode for over a week now, and I still don’t know what the problem was?
Fingers crossed.
Am darn sure my pro subscription is still running but I have never been able to make any sense of Avast subscriptions - payments, dates, time remaining - a lot of the subscription time periods I see seem to make no sense. Please advise.
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs
