a_vast
41
OK thanks done - but there was only one text file (attached) 8)
a_vast
42
found the other file - i think? No, the Extras.Txt. does not seem to be on my computer anywhere?
On completion can you let me know what the problems are
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- M:\Downloads\WinFlash.sys -- (WINFLASH)
IE - HKLM\..\SearchScopes\{040FE35B-78CC-BC61-C115-3FCE16B1888B}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutDtDtC0A0AtDyD0AtCzy0EyE0AyCyDyCtN0D0Tzu0CyCtDzztN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=257599825&ir=
IE - HKLM\..\SearchScopes\{1DD4E3E6-63C6-CF1A-ED15-09C14344333B}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutDtDtC0A0AtDyD0AtCzy0EyE0AyCyDyCtN0D0Tzu0CyCtDzytN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=718354783&ir=
O2 - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No CLSID value found.
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Please download Junkware Removal Tool to your desktop.
[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[]post the contents of JRT.txt into your next message.
a_vast
44
woah, one at a time please 
i think OTL found a couple of things?
a_vast
45
Ran Junkware Removal with thanks 
What are your current problems ?
a_vast
47
Thanks, I think I’m in the clear. Roadworks just bit into a BT junction box 400 yards from my gaff, so I’ve been without a phone line + sporadic broadband since last Friday :-o but apart from that the computer seems to be behaving itself at the moment.
This is my workhorse so will upgrade from Free to Pro when the dust has settled, but Avast subscriptions have always foxed me - the bit where they send you a file you have to run is where it all unravels for me - why not just enable the antivirus download when you pay at the site, why the added hurdle or receiving an email + attachment? Never mind though.
Best thanks for your help [thumbs up!]
a_vast
48
Back online. Lost track of this post due to the telephone line going down (not my fault) and being on the road almost every other day. The desktop seems to be okay now unless the gremlins are hiding away somewhere - I think I’m in the clear. Many thanks for your help.
I may reappear again and again (apologies) because I use the Internet A LOT and however careful I am, a full evening of surfing can catch you out. I do wish the repeated Safe Search plugins I plug in would stick, they seem to switch themselves on and off when they feel like it, or evaporate without trace :-o
But thanks again & to all! 
AV