safeZone does not work

I have Avast Premium 2015 and safeZone does not work. I have tried to repair the install, reset safeZone. I do not know what to do. I have submitted a ticket. I have researched online about safeZone and there seems to be many people that have a non-working safeZone. Does anyone have any other information on a fix — or do I have to wait for an AVAST fix.

Windows 7 Pro
Service Pack 1
Dell Optiplex 9020
Intel Core i5-4570 CPU 3.2Ghz Quad Core
4GB RAM
64 BIT OS

Avast! Premium
MalwareBytes Pro

What exact version of avast?
Have you tried a clean installation of avast?