Hello
I use avast home 4.7.
Today when I scanned my comp. a scan of some programs was not possible.Was never before.Any help ?
ty
Can you provide some examples of common locations and some file names that can’t be scanned ?
What is the reason given by avast! for not being able to scan the files ?
However, many programs (usually security based ones) password protect their files for legitimate reasons such as AdAware and Spybot Search & Destroy, there are others (and avast doesn’t know the password or have any way of using it even if it did know it).
When you run scans with the above programs and you delete harmful entries that they detect, a copy is kept (in quarantine/restore/backup) in case you need to reverse what you did. These are usually password protected, you should do some housekeeping and delete old backup/recovery/quarantine entries (older than two weeks or so), this will reduce the numbers of files that can’t be scanned.
By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.
Files that can’t be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.
yes, you are right, its programs like ad - aware etc…
ty
Then you need to clean old quarantined items, that will reduce the numbers that can’t be scanned. Also some who use additional skins should clear out those they don’t use as they too are protected and can’t be scanned.
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