About two weeks ago, I noticed that both my Quick and Full scans were ending prematurely after about a minute’s worth of runtime. The yellow progress bar showing the percentage of completion never left 0% in either case. This has continued each time I’ve tried running any scan (except for the Boot scan, which I never run unless prompted) ever since. I’ve still been able to get updates regularly, with no sign of problem. But I have not been able to perform a complete scan at all since then.
If a scan ends and I immediately go back and restart it without closing out of the program, the scan will run, well… forever. I left it going overnight and it’s been running for over seventeen hours at the moment. The yellow progress bar is still at 0%. When I click “stop”, nothing happens; the scan continues.
In each of these scans, there has never been any threat or infected file found. I also use Super AntiSpyware and Malware Bytes and neither or them have indicated that I have any sort of threat, infection, virus, worm, etc.
As of writing this, this is the file that the Quick Scan is stuck on:
SVC:xmlprov>C:\WINDOWS\System32/svchost.exe
And this is what the Full Scan is stuck on:
C:\WINDOWS$NtServicePackUninstall$\reg00094
I thought that registration might have something to do with it, because I had about forty days left on mine. So I tried to register, and I received a message that said an error occurred. I tried again, same thing. So I uninstalled AVAST and then re-installed, then registered. But I’m still having the same problem with the scan now.
Any help on figuring this out would be great. Thanks.