SecureLine and Windows 10

[system]

I tried the regedit fix, as well. It worked for me.

[schmidthouse]

I’ve upgraded to Windows 10 64 BIT yesterday and my Secureline Installation was not affected and continues to function as expected.

[system]

I update my windows 8.1 to windows 10, terrible mistake, the secure line vpn does not work. I try do the changes on regedit but sill not workink

[bob3160]

@alan.rebello post:23

I update my windows 8.1 to windows 10, terrible mistake, the secure line vpn does not work. I try do the changes on regedit but sill not workink

What error messages are you getting ?
Have you tried a repair of Avast ?
How did you install SecureLine ??? Through Avast or as a separate install ???
Working fine here without any problems on Windows 10 Pro.

[schmidthouse]

@alan.rebello post:23

I update my windows 8.1 to windows 10, terrible mistake, the secure line vpn does not work. I try do the changes on regedit but sill not workink

I also upgraded to W10 and run Secureline (Stand alone) and have not experienced any difficulties.
In addition to previous suggestions, you could also try “uninstalling” Secureline and then reinstall now that you are on W10
Good luck

[system]

@bob3160 post:24

@alan.rebello post:23

I update my windows 8.1 to windows 10, terrible mistake, the secure line vpn does not work. I try do the changes on regedit but sill not workink

What error messages are you getting ?
Have you tried a repair of Avast ?
How did you install SecureLine ??? Through Avast or as a separate install ???
Working fine here without any problems on Windows 10 Pro.

This is the error message

[bob3160]

Have you tried a repair of Avast ?
Programs and features > select Avast > select repair.
When the operation finishes, reboot your system.
See if that does the trick.

[system]

@bob3160 post:27

Have you tried a repair of Avast ?
Programs and features > select Avast > select repair.
When the operation finishes, reboot your system.
See if that does the trick.

Yes! I try the repair and i also try reinstall avast, but the same problem continues.

[bob3160]

@alan.rebello post:28

@bob3160 post:27

Have you tried a repair of Avast ?
Programs and features > select Avast > select repair.
When the operation finishes, reboot your system.
See if that does the trick.

Yes! I try the repair and i also try reinstall avast, but the same problem continues.

Did you try the fix mentioned here:
https://forum.avast.com/index.php?topic=169002.msg1202646#msg1202646

[system]

@bob3160 post:29

@alan.rebello post:28

@bob3160 post:27

Have you tried a repair of Avast ?
Programs and features > select Avast > select repair.
When the operation finishes, reboot your system.
See if that does the trick.

Yes! I try the repair and i also try reinstall avast, but the same problem continues.

Did you try the fix mentioned here:
https://forum.avast.com/index.php?topic=169002.msg1202646#msg1202646

[bob3160]

Change it to aswtap as instructed and reboot

[anarkii]

@bob3160 post:31

Change it to aswtap as instructed and reboot

You dont need to reboot after changing it to all lowercase aswtap. Just change it, close registry, and connect, it will work fine.

[system]

@anarkii post:32

@bob3160 post:31

Change it to aswtap as instructed and reboot

You dont need to reboot after changing it to all lowercase aswtap. Just change it, close registry, and connect, it will work fine.

My is working again! Thanks for the help!

[system]

Hi - I tried the guide to fix it - but when I try to add a string value I get an error

‘Cannot create value:error writing to registry’

Any ideas? Avast wanted me to pay £70 to fix it - help!

Thanks

[system]

it fixed itself

[system]

Hi, Sorry to bring up an old post but I’m experiencing this issue where Secureline says ‘Sorry, it is not possible to establish a connection’. I have tried the regedit steps in https://forum.avast.com/index.php?topic=169002.msg1202646#msg1202646, but I can’t seem to get it working.
I am new to this product and I have only just installed it today. It’s never worked and I’m all out of ideas!

Thanks for any help!

[bob3160]

@davya post:36

Hi, Sorry to bring up an old post but I’m experiencing this issue where Secureline says ‘Sorry, it is not possible to establish a connection’. I have tried the regedit steps in https://forum.avast.com/index.php?topic=169002.msg1202646#msg1202646, but I can’t seem to get it working.
I am new to this product and I have only just installed it today. It’s never worked and I’m all out of ideas!

Thanks for any help!

Did you purchase a license ???

[system]

Hi Bob3160,

Thanks for picking up my post but I’ve now got it sorted! Turns out I was trying to use Standalone Secureline rather than the integrated Secureline within the Internet Security package. It now works perfectly thanks!

[schmidthouse]

@davya post:38

Hi Bob3160,

Thanks for picking up my post but I’ve now got it sorted! Turns out I was trying to use Standalone Secureline rather than the integrated Secureline within the Internet Security package. It now works perfectly thanks!

So just because I’m curious, is it the “Standalone” version you are using while also using AIS?

[system]

@schmidthouse post:39

@davya post:38

Hi Bob3160,

Thanks for picking up my post but I’ve now got it sorted! Turns out I was trying to use Standalone Secureline rather than the integrated Secureline within the Internet Security package. It now works perfectly thanks!

So just because I’m curious, is it the “Standalone” version you are using while also using AIS?

Hi Schmidthouse,

The version of Secureline I am successfully using is within the Internet Security Package. The one I was not able to successfully run was downloaded from https://www.avast.com/en-gb/secureline-vpn#pc

Edit: I think I just realised you were asking were both AIS and the Standalone Secureline running at the same time. I was trying to run both AIS and the Secureline downloaded from https://www.avast.com/en-gb/secureline-vpn#pc.