I bought secureline today and when i try to connect I get the error message: “Sorry it is not possible to establish a connection”
I have attached my log file.
Thanks.
I bought secureline today and when i try to connect I get the error message: “Sorry it is not possible to establish a connection”
I have attached my log file.
Thanks.
What os/sp?
Hi Karmali,
I have passed your log file to our Dev team to analyze. Just a couple other questions please:
-How are you trying to connect? I mean is it a broadband connection? If the connection is really poor then the connection might time out. This is a pretty isolated occurrence but can happen (usually on hotel wifi for example)
-Do you have firewall rules set up that might be blocking packets on UDP port 1194?
Thanks,
Davidek
Davidek & Eddy thanks for your prompt responses.
My system is Windows 7 Professional SP 1. (64 bit O/S)
I’m connecting via DSL.
I don’t know how to set up firewall rules or how to check rules on a port.
Thanks.
Hi Davidek & Eddy:
After reading other posts in this forum, I’ve decided not to get SecureLine.
Could either of you kindly guide me as to how I can uninstall SecureLine or the driver.
Thanks a lot, any help will be much appreciated.
control panel > software > avast > change
me too