I filed a ticket almost 4 days ago, so far no responce.
TICKET: #PQR-479-84891
SECURELINEVPN WILL NOT CONNECT … PERIOD
CREATED: 26 SEPTEMBER 2015 07:42
I filed a ticket almost 4 days ago, so far no responce.
TICKET: #PQR-479-84891
SECURELINEVPN WILL NOT CONNECT … PERIOD
CREATED: 26 SEPTEMBER 2015 07:42
I believe Ticket response can take 7-10 (Business) Days.
I also need help with this. I installed malwarebytes and now cannot connect the VPN. It says “sorry cannot connect at this time”. Where are the logs I can look at to determine what is going on? This log should be easily accessible so its easy to debug. Please let us know where/how to debug.
I believe it can be found at C:. Program Data, Avast Software, Avast, Log. The file is named SecureLine.txt
here the same. I cant connect to the server, Secure line stays in this connecting. but NEVER connects. I using windows 7
@alan
Contact Avast support:
https://support.avast.com > Submit a Support Ticket
Provide full details and log would help.