I was wanting to know if there is a way to set Avast to not sound an alarm when I try to send an email that I personally typed? Just about everytime I type an email up and send it it says potential virus found. Is there anyway to stop this?
What OS?
What email client?
What other security (related) software do you have?
etc etc
If you disable the smtp scanning you won’t have your sent email being scanned. So, the virus message won’t appear.
But why are you spreding virus?
Following on from Eddy’s questions.
Was it HTML or text email.
Did you have any attachments, if so what filetype? , .exe, .zip, etc.
Did you have a subject title in the email?
@Tech
I think it is the Suspicious (Heuristic) Warning and not a virus detection hfife is getting.
I am using Win XP Pro and MS Outlook 2003.
Sometimes it does it and sometimes it doesn’t. And sometimes I have subjects and someitmes I don’t.
I guess it is just a warning.
Thanks for the help…
This is Heuristic behavior, sometimes they’re matched, sometimes not.
I think the better will be disable email heuristics if you want to get rid of the messages.
If you want to see them only when really necessary, configure the two tabs of settings in the Internet Mail provider (or Outlook plugin).
If you check the heuristic settings and check if there is something in those settings that are checked that may relate to the email you are sending.
I get same “caution potential virus” message when a program I
use sends me an email message (every time I get a phone
call as below the program sends me email - so it’s happening a lot!) Will disable SMTP checking if I can figure it out.
Using XP Pro, with IDentify phone caller ID program, etc.; Had worked previously for years without warning message! Below is the avast4Home message I get:
Suspicious whitespace sequence
Sender: IDentify! savidge@hal-pc.org
Recipient: andysavidge@gmail.com
Subject: Publicsafetysvc * 713-655-1771 * 09:46 AM
Extract from avast help file:
Check whitespaces sequence. Some viruses use a trick: behind one extension of the infected file name a large number of spaces (or other nondisplayable, "white" characters) is appended, followed by a second, real extension that is dangerous. The user does not see the second extension (it is several lines below or does not fit into the window where names are displayed). Heuristic analysis can uncover this trick and warn the user. Default permitted sequence length is five. Thus, if there are more than five white characters, a warning message will be displayed.
See how this relates to the emails you are sending. I assume this is happening when you initiate the sending of emails and not something going on in the background that triggers it?