Serious problem with avast update

Avast shows a red notice, saying that a new program update is avaliable. I click on it to update and after one minute it says that the program is already updated! The red notice doesn’t disappear, what’s appening?

What avast version do you have 6.0.1367 or the current beta 7.0.1401 (and that is trying to update to the RC build 7.0.1403) ?

If the latter hold fire as people are having problems after subsequent update.

I have avast 6.0.1367 and suddenly I saw that red notice. I updated the program but avast said that my version was already updated…now the red notice has disappeared, after about 20 minutes. I don’t know what’s happening to my avast, I have also problems with web rep but nobody has given me a solution… others people are having this problem with web rep, there are a lot of topic here in the forum regarding this issue…

I don’t know but i’ve just updated manually from GUI from 6. to 7.0.1407! :slight_smile:
I think it is the final release!

Yep, 7.0.1407 is final release of avast! 7.

but why in avast! GUI i see: the latest version is 6.0.1407?current 7.0.1407 (see my screen)
sorry,updated, now all is OK! :slight_smile:

I have updated my avst to version 7, but now each time i turn on my computer appears an avast’s window wich says that I have to complete my protection…but I have nothing to complete! I click on FINISH but nothing changes! This windows appears each time I turn on or reboot my pc. Please help me

Could you please attach a screen shot of this “have to complete your protection” thingy?

Have you rebooted since the update as that is required ?

I’m trying to attach a shot but the forum gives me an error message. I try to explain you: this windows of avast is a list of alla the new improvement of avast 7. there is the notice “click here to finish” at the end of the list. I click on it and the windows disappears, but when i restart my pc this windows appears again

yes I have done it!

You keep posting all over the forum. Please stop.

There is a new aswclear available, compatible with avast 7. Download Run it for avast 7 and for avast 6. Download the latest stable version of avast 7 (final). It should solve you problems.

Be aware to have a copy of your license file.

my avast version is the latest…the number 7 and I have updated the program vesion manually, when avast has advised me

I’m encountering the same problem. The splash screen that showed up after the first reboot the update was needed for, showed up again after I rebooted the second time, asking me to click finish again, even though I did that. The checkbox saying “Participate in the Avast Community” also shows up checked, even though I unchecked it.

Exactly my point. Clean all your previous installations and start clean. Read again my post above and follow the instructions (and don’t forget that aswclear7 should be executed under Windows Safe Mode).

I have followed all of yours advice and I’ve cleand as you suggested…nothing has canged. When my computers start the window appears. Other members of this forum have the same problem

Well, my suggestions were based on what Vlk recommended about avast 7 RC → final and AIS and non-English versions.

The problem might be related to the new “account” / registration. Since this is very new and just released an hour ago, maybe you should wait for some Avast Team member to post some answer (here or in the other topic already opened with this same problem, or in the main announcement topic). Keep following the forum, and I’m sure eventually the answer will appear, if not today, tomorrow. They won’t leave so many users with no answer. Be patient.

Ok, I’ll wait for a solution

selen, version 7 gets gold. Does the problem continues?

Having the same problem… just trying to help out with the screen shot. Sorry if I am causing problems.