Shortcut virus

Hi, I need some help please! My laptop is infected with a virus that turn my files into shorcuts. I don"t know how to fix the problem. Can anybody help me please?? Thank you in advance

Hola! Necesito ayuda urgente por favor! Mi laptop está infectada con un virus que reemplaza los archivos por accesos directos en la USB. No sé como eliminarlo. Si me pueden ayudar estaré muy agradecida! Muchas gracias de antemano

Attach your diagnostic logs. (MBAM, FRST and MCShield)
Instructions: https://forum.avast.com/index.php?topic=53253

Hi Asyn. I’ve just finished the scan with Malwarebites Anti-malware. It says that there is no malware in my laptop but it founds 5 pottentially unwanted programs (registry keys). Do I proceed to remove them with Malwares anti-malware?? I don’t know what to do. Thanks for your help

Follow the instructions and attach the requested logs.

Hi Asyn:
There are the logs. When i was running the aswMBR program, it stopped and a Scan error message appeared. I tried to run it several times but the program always stopped. Thank you so much for your help!!

OK, now you’ve to wait a bit…

PS: Could you please copy and paste the MCShield log…!?

MCShield AllScans.txt <<<


MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

v 3.0.5.28 / DB: 2016.2.21.1 / Windows 7 <<<

25/05/2016 02:08:46 a.m. > Drive C: - scan started (no label ~233 GB, NTFS HDD )…

=> The drive is clean.

MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

v 3.0.5.28 / DB: 2016.2.21.1 / Windows 7 <<<

25/05/2016 02:13:22 a.m. > Drive F: - scan started (UNIDAD_USB ~3832 MB, FAT32 flash drive )…

F:\Travaux.lnk - Malware > Deleted. (16.05.25. 02.16 Travaux.lnk.396420; MD5: 3b71d14a8c946e02f41743f7cfd92eba)

F:\Ana Rewakowicz.lnk - Malware > Deleted. (16.05.25. 02.16 Ana Rewakowicz.lnk.968727; MD5: 4f73d30b76f1ff2b55e01da2aa12081a)

F:\TP2.lnk - Malware > Deleted. (16.05.25. 02.16 TP2.lnk.973028; MD5: 3e0f98ea8ce1b614612bf583fa40e399)

F:\System Volume Information.lnk - Malware > Deleted. (16.05.25. 02.16 System Volume Information.lnk.980877; MD5: adcf0666fd067f70cbd0c729dab5dca2)

F:\AUTOCAD ET PROJETS.lnk - Malware > Deleted. (16.05.25. 02.16 AUTOCAD ET PROJETS.lnk.466407; MD5: 6ab58b7986d405ec5cefe0bb065e868d)

F:\Nuevo.lnk - Malware > Deleted. (16.05.25. 02.16 Nuevo.lnk.908834; MD5: 68d8d781b782f6f6daaf7757679c1f23)

F:\notepad.vbe - Malware > Deleted. (16.05.25. 02.16 notepad.vbe.641230; MD5: 9ffe72c88ada6aa9580ad9ab685d5561)

F:\System Volume Information

F:\System Volume Information - Malware (folder) > Deleted. (16.05.25. 02.16 System Volume Information.23602)

Resetting attributes: F:\Travaux < Successful.

Resetting attributes: F:\Ana Rewakowicz < Successful.

Resetting attributes: F:\TP2 < Successful.

Resetting attributes: F:\AUTOCAD ET PROJETS < Successful.

Resetting attributes: F:\Nuevo < Successful.

=> Malicious files : 7/7 deleted.
=> Malicious folders : 1/1 deleted.
=> Hidden folders : 5/5 unhidden.


::::: Scan duration: (Interactive mode) ::::


Good job Carolina, as said, now you’ve to wait a bit…

Do I proceed to remove them with Malwares anti-malware?? I don't know what to do.
Yes

That means hours, as malware experts is usually online after 15:00 european time :wink:

In case you are curious, this was the bug MCShield found on your flash drive
https://www.virustotal.com/en/file/a022a4e730dabcbd9b4d3f3192f9c489ab714679c1ce7ff644fb33d82b2c8598/analysis/

I will wait, take your time! Thank you so much!

wow, it looks “dangerous” lol. My flash drive was infected in a library :frowning:

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[b] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/b]
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

- Right-click on 

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.

Thanks! This is the fixlog

Thanks for the log file; looks good so far. How is your system running now?


FIRST >>>>

Junkware Removal Tool
Please download JRT from here to your desktop.

Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here.

Double click the JRT.exe file to run the application.

The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).

When it is asked, press any key to allow the program to continue / run.

This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.

Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.

SECOND >>>>

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:

http://i1351.photobucket.com/albums/p785/dbreeze2/Scanners%20screens/AdwCleaner_v5016_zpsf8ln0fea.png

Click the Scan button and wait for the scan to finish.

After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don’t want to remove.

Click the Clean button.

Everything checked will be deleted.

When the program has finished cleaning a report appears.

Once done it will ask to reboot, allow this

http://1.bp.blogspot.com/-vitKqfMQS4o/UEDylIQ7HJI/AAAAAAAABLc/Hx-IwqKoaxg/s1600/adwcleaner_delete_restart.jpg

On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt

Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here’s Why and Here. You can always Reinstall it.

Thank you so much! Here are the last logs! My laptop works great now! I’m so happy and so grateful! :smiley: ;D :smiley:

After dbrisendine says everything is ok, it is a good idea to check all systems where you have used that usb stick also.

Everything looks fine and with Avast scanning, MBAM and MCShield running now, you should be good to go. As Eddy said, it would be a great idea to check all your systems that USB was used on.


If everything else if fine for you (Avast is running / scanning with no warnings, etc.) then I will remove our tools and get you on your way …

Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.

[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked
Also tick:
[
]Activate UAC
[]Create registry backup
[
]Purge system restore
[*]Reset system settings

http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png

[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.

You can delete any log files left on your desktop as these are no longer needed.

==Some Tools to consider to help keep your system safe ==

Consider a program that will check for out-of-date programs on your system
Some programs don’t have update checks built in or make you run the application to start the check for updates process. An easier way to stay on top of the current versions of your installed programs is to use a version checking program like Heimdal Free from Heimdal Security (you can get the software from here and read more about it on the same page).

Unchecky is a small service that runs in the background to help keep those “extra toolbars” and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.

CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here.

Also, consider keeping MalwareBytes Antimalware in your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won’t have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.

Lastly, if you use Firefox as your main web browser, consider adding the NoScript and AdBlockPlus add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.

You may also find some information and tips at this thread:
How did I get infected in the first place?
and
COMPUTER SECURITY - a short quide to staying safer online


I’ll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!

Thank you Eddy, but I only used my usb stick on my laptop. I caught the virus on a public library, so, after the infection I didn’t use it anymore.

Hi dbrisendine, I can’t run the delfix app cause my antivirus (Norton Security) blocked the program :frowning: Thank you again!

Right click Norton tray icon, the one down in right corner by the clock, there you should see a option to pause it