My Avast keeps alerting me that a trojan was blocked. The threats are Win32:Malware-gen, Win64:Sirefef-A, and Win32:Atraps-PF. I ran MBAM and let it fix and reboot but it has still not been removed.
Since you have a rootkit infection, suggest also attaching the aswMBR log. Do not attempt to fix at this time. Just attach the resulting log in your next reply.
EDIT: Seems you beat me to the punch. Wait for a malware expert to assist you. Do not run/fix any other programs unless requested to.
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot when it is done and it will open notepad with logreport. Attach logreport here.[/list]
Step2
Download ComboFixfrom here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully. note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this Instruction.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Step3
[*] Re-run OTL. Make sure all other windows are closed and to let it run uninterrupted.
[*] Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[list]
[*] When the scan completes, it will open two notepad windows. OTL.txt and Extras.txt. These are saved in the same location as OTL.
Any idea on how long the combo fix should run? It has been running for 30 minutes now and it is only saying “scanning for infected files… This typically doesn’t take more than 10 minutes. However, scan times for badly infected machines may easily double”. The activity light on my laptop isn’t showing anything either. It is almost like it has locked up. I have avast antivirus and it was disabled per the post above.
Hi all, I’m having issues with win32 atrap and win64sirefef. I’ve ran malware bytes anit-malware Ive gotten no where Avast is still popping up every 5 mins saying my pc is infected. someone please help…
I realized that I had recently updated to windows seven and that there wasn’t much on my computer so I decided to just do a full wipe and restore. I never could get the combofix to run, even in safe mode. Thanks for your help.
Note!
Count that Combofix scan longer than usual. It can happen that the system is restarted several times. Allow him to do it.
Do not touch the computer or mouseclick combofix’s window or run any program while Combofix is running!!!