i did have issue with my pc few days a go my screen went smaller and i could see a large windows sign but nothing else and i couldnt use mouse or keyboard i did have strong indication someone was in my pc-system,the reason is the screen lock [from full screen went half screen only could see the windows 7 letter non else could be done] i did call avast where that [pro] guy respond he dint want me to tell him my details he wanted me to get to my avast to tell him a number ? anyway we spend 15 minutes to explain him i cannot enter the pc due to the screen lock he did understand ,…finally i made my pc start on safe mode and that [Mr avast en and pro tech]made it to remote log to my pc well the guy dint do anything he check my windows log result was=bios corruption offer me to get 250$ 1 year plan to service my pc and he mention me to dont blame avast… Well hello? listen my isp been hijacked since then and 206 gig been used by the hack in my pc i just had finish explain to my isp provider that i havent use the pc this month now i did try reinstall avast im getting warning from ‘glasswire’ that avast version has been modified on the restart basic from 10.0.2208.712 to 10.0.2208.719?this application is very accurate as it does tell me on the spot my isp dns changed,and avast is still on the 10th dream [doesnt] provide a dns change warning at all,now the reason i write all those
if the 24/7 tech support was less careless and look in to the matter deeper i could prevent intrusion to my system?>correct
that person try to sell me 1 year repair services and been careless about the real issue i call?>>TRUE
Just blur your eyes and free your mind… it makes sense. OP is ticked off that Avast didn’t help them when they called Avast’s support
(why you people keep saying it’s not Avast I have no clue… Avast is well aware who they are and what they are doing and they are representing Avast) and
Avast’s support tried to rip them off as usual instead of looking deeper into the problem and actually doing anything.
as i mention the Avast support dint do the job and i support that with my isp confirming to me my net has a double session on, as for you [CRAIG,B] you don’t have to be a racist if you dint like my English is a more nice way to say it and yes i am a wog live to Australia what is your problem? instead take this [careless Avast customer support] more serious you are just be a [RACIST],towards me for been an Australian with poor English,
Hi bob yes indeed the Glasswire alarm me as you say but what i mean in that is the ‘freeware’ alarm me but the pay product ‘Avast doesn’t’,
Bob3160 you my friend did the best answer you clearly understand me THANK you
Mr Bob is not really enough yo go do that i have x2 desktops destroyed in 2 days and my isp hijacked because the 24/7 technical support denied that in my PC was any harm application/virus/or malware as he only checked the windows report for the last 15 minutes which easily a hacker can modify to look like [bios corruption] well as my 1st desktop blow up, and i replace it with my second desktop in 1 day it was off as well then i found the viruses and isp hijacks [15 years of PC use first time i see my screen lock like that i knew was someone in 100%]
for been careless in a job like that doesn’t really apply to top standards security providers must supply to the customer, i will place my Avast license in here to anyone would like to take it i cant really have that CRAIG,B harassing me for my poor English, and i cant really like RACIST persons, to Aussie we got 100 nationalities for me everyone is the same i wonder for Craig,b what could be,no really hard to guess…
since we got no Avast response to this matter and we have random people say they word in here i found a solution
file:///C:/Users/poi/Downloads/avastclear.exe
money is not my issue all i need is protection and you not only failed to provide that you are harassing customers on top and no one is stepping forward to resolve the issue i have premium license and Avast dont bother respond well good luck with the thinks you selling
@Grekopitbull you have totally confused what I had said, nothing racist was stated anyware ??? I just noted that your written English was hard to understand and you might prefer to communicate in your own language in the foreign language board.
