hello
whenever i open my browser i see this search engine snap.do(search.snapdo.com/?st=nt&q=). it looks like a nagging virus/malware to me. it has slowed down my laptop. the dds.txt and attact.txt are attached.
kindly help me out
thank you
hey and welcome to the forum. please follow this guide and attach your logs.
http://forum.avast.com/index.php?topic=53253.0
a malware expert will help you from there.
Hi jagdeep Bajaj, download and run AdwCleaner
http://forum.avast.com/index.php?topic=53253.0
------ Next ------
Please download zoek.zip (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive…
[*]Close any open browsers
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*]Double click on zoek.exe to run the tool .
Please wait while the tool does not start…
[*]Copy the text present inside the code box below and paste it into the large window in the zoek tool:
filesrcm;
startupall;
skipfix-iedefaults;
firefoxlook;
chromelook;
[*] Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)
[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”
thyself helping magna here
hello
yes magna is helping me in another thread but that is of my office P.C. and it is almost solved.
the problem mentioned here is of my home laptop.
i ran zoek as per your instructions and the log is attached
Re-run zoek with this script
emptyclsid;
C:\Program Files (x86)\Winamp Toolbar;fs
C:\users\Jagdeep\AppData\Local\Winamp Toolbar;fs
C:\ProgramData\Winamp Toolbar;fs
C:\Users\Jagdeep\AppData\Local\Smartbar\Application;fs
[HKEY_USERS\S-1-5-21-2382360282-1360722930-1941866962-1000\Software\Microsoft\Windows\CurrentVersion\Run];r
"Browser Infrastructure Helper"=-;r
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run];r
"Browser Infrastructure Helper"=-;r
amfclgbdpgndipgoegfpkkgobahigbcl;chr
{006ee092-9658-4fd6-bd8e-a21a348e59f5};c
{EEE7E0A3-AE64-4dc8-84D1-F5D7BAF2DB0C};c
iedefaults;
emptyalltemp;
autoclean;
the log is attached
Whether it is okay?
the snapdo has not gone it is still there in chrome
Rerun zoek with this script:
chrdefaults;
emptyclsid;
autoclean;
http://imageshack.us/a/img841/7292/thisisujrt.gif
Please download Junkware Removal Tool to your desktop.
[]Shut down your protection software now to avoid potential conflicts.
[]Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select “Run as Administrator”.
[]The tool will open and start scanning your system.
[]Please be patient as this can take a while to complete depending on your system’s specifications.
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[]Post the contents of JRT.txt into your next message.
the files are attached
Feedback??
snapdo is gone i suppose as it is not appearing in chrome.
thanks 
OK, remove DDS and zoek, greeting.