[Solved] 5GB of logs in less than a months use?

Avast Free Antivirus / Premium Security
1

Hi, I’ve been using the free version for nearly a month and was thinking of upgrading but ran into this when I was running WinDirStat to free up some space. I have 5GB of .mdmp files nearly all of which are over 250MB each.

Surely this isn’t normal, if it is are they safe to delete?

Running x64 Windows 8.

http://i42.tinypic.com/rlkdgj.jpg

2

Looks like these are Mini Dumps. Do you have Debug Protocolling activated?

If you are not encountering any problems you can delete these.

3

No idea what Debug Protocol is but something must be wrong, a day later and the size of the logs are now 6.74GB.

4

Try this

Controlpanel > ad/remove programs > avast > uninstall > repair option … Wait a minute and reboot

Does it still continue?

5

I’ve done as you suggested.

After 10 minutes I have another ~250MB .mdmp file and a crash log:

Unhandled exception: Address=76f8b6f9 Code=c0000008

Warning: Multiple calls to GenerateExceptionReport! Ignoring additional calls.Unhandled exception: Address=77afb6f9 Code=c0000008

Unhandled exception: Address=7766576f Code=c0000005

ERROR: Failed to write minidump.ERROR: GenerateCrashReport failed.Warning: Multiple calls to TopLevelExceptionFilter detected.Unhandled exception: Address=7781576f Code=c0000005

Warning: Multiple calls to TopLevelExceptionFilter detected.ERROR: Failed to write minidump.Unhandled exception: Address=7727bac5 Code=c0000008

Unhandled exception: Address=77bdb6f9 Code=c0000008

Unhandled exception: Address=77f1b6f9 Code=c0000008

Warning: Multiple calls to TopLevelExceptionFilter detected.ERROR: GenerateCrashReport failed.Warning: Multiple calls to GenerateExceptionReport! Ignoring additional calls.Warning: Multiple calls to TopLevelExceptionFilter detected.Warning: Multiple calls to TopLevelExceptionFilter detected.Unhandled exception: Address=77505a88 Code=c0000005

ERROR: Failed to write minidump.Warning: Multiple calls to TopLevelExceptionFilter detected.Unhandled exception: Address=7769b6f9 Code=c0000008

Unhandled exception: Address=77c73ea0 Code=c0000005

6

last suggestion, try a clean reinstall…

Uninstall Utility http://www.avast.com/uninstall-utility

Installation files http://www.avast.com/download-software

7

Thank you, the problem now seems to be resolved :slight_smile:

8

jippiiiiii ;D

your welcome