[Solved] Autosandbox not woking again...

Avast Free Antivirus / Premium Security
1

This issue returns. :cry:

autosandboxme.exe does not raise autosandbox prompt at all.
No matter where I put it, autosandbox prompt does not appear.

Autosandbox.log shows same strange message:

2012/01/07 20:48:56 Autosandbox candidate: D:\autosandboxme.exe [Source: local://*C:\windows\explorer.exe ] [Opened by: C:\windows\explorer.exe] --> Result: Not sandboxing (because the file is trusted).

This time, other executable files on USB stick that never trusted also results ā€œthe file is trustedā€ in the log file.

Strange enough, autosandbox itself is working, as I try to see log files then autosandbox prompt appears.
This didnā€™t happen before.

2

Obviously the file didnā€™t meet the criteria to trigger the auto sandbox feature.

3

Well, it should as itā€™s the test-file for the ASB. :wink:

4

:o :-[

5

@ NON I ran the tool from http://forum.avast.com/index.php?topic=76650.msg634350#msg634350
And it worked for me. I keep a copy on my HDD. :slight_smile:

6

Still works here as well.

Maybe you told it once to run normally and then chose to remember that?

7

So this could be an corrupt installation or something like thatā€¦
Iā€™ll re-install avast from scratch and see results.

Edit:
After re-installing, autosandbox start working correctly.
Thank you!

8

Corruption is always a possibility, but hard to confirm, but I would have tried an avast repair before a reinstall.

9

I already tried repairing avast before initial posting, and that does not solve the problem.

It has already gone now, but I remember there was a log file reporting SQL errors.
Maybe the DB corruption.

In any case, Iā€™ll try repairing first. Thanks for suggestion.

10

Youā€™re welcome.