system
October 30, 2018, 5:38pm
1
Hello,
i contact you because i have a problem with avast free antivirus.
I can’t start scan antivirus because he is written on buttons “Scan.scantype.undefinied” (see the image).
The version of avast is 18.7.2354
Can you help me please ?
Regard,
PS : I’m french but i speak english. can i speak french on this forum or it’s an english forum ?
Pondus
October 30, 2018, 5:45pm
2
or it's an english forum
Yes .... but there is a Francais section here >> https://forum.avast.com/index.php?board=21.0
Repairing Avast Antivirus >> https://support.avast.com/en-us/article/Repair-Antivirus
Réparation d’Avast Antivirus >> https://support.avast.com/fr-fr/article/Repair-Antivirus/
Comment pouvons-nous vous aider ? >> https://support.avast.com/fr-fr
system
October 30, 2018, 5:55pm
4
I have repair avast antivirus, but the problem is already here…
Can you help me please ?
And… how contact avast for report this bug ?
Thank you for advance !
Pondus
October 30, 2018, 6:11pm
5
And... how contact avast for report this bug ?
Comment pouvons-nous vous aider ? >> https://support.avast.com/fr-fr
@Pondus
are you sure support is still possible for “free” users ?
system
October 30, 2018, 6:28pm
7
The support is unavailible for avast free antivirus…
Pondus
October 30, 2018, 6:29pm
8
Nope, but this forum or the FAQ is the only i know
system
October 30, 2018, 6:36pm
9
Ok, but i have already read FAQ and forum and i don’t found the answer to my problem…
system
October 30, 2018, 6:39pm
10
I have delete and re add avast antivirus free on my computer and the problem is solved !