Hi, welcome to the forum. There a couple of nasties, we’ll see if we can root them out.
DavidR’s comment about the firewall is right on. Windows firewall does not monitor/block outbound traffic.
Download SDFix and save it to your desktop.
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press “Enter”.
Choose your usual account.
In Safe Mode, double click SDFix.exe and install to the default location by clicking Install. The SDFix Folder will be extracted to %systemdrive% \ (Drive that contains the Windows directory - typically ‘C:\SDFix’) Open the SDFix folder in Safe Mode then double click the RunThis.bat file to start the fixtool. Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files. When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
Please download ComboFix from Here or Here to your Desktop.
Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop
[]Please, never rename Combofix unless instructed.
[]Close any open browsers.
[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
[*]Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.
[*]Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don’t know how to disable it, please ask.
[*]Close any open browsers.
[*]WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
[]Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
[]If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
[*]Double click on combofix.exe & follow the prompts.
[*]When finished, it will produce a report for you.
[*]Please post the “C:\ComboFix.txt” along with a new HijackThis log for further review.
Note: Do not mouseclick combofix’s window while it’s running. That may cause it to stall