SPAM message??

Hi folks. this is my first visit to this forum.
Need some support.

A friend of mine is using Avast Home free version. She did by misstake tick “Dont´show this message again” when there came a warning of Spam e-mail.
Is there a possibility to get this type of message back??

She claims that when she got these messages she never could see what type of e-mail in question it was??
Where does the message go to if it is considered “dirty”?? Is there a kind of vault??

I am sorry for the poor language and also I have no experience of Avast at all. Just wanted to help her out??

Any support in this matter will be highly appreciated
Leakim

Just booting… The home version has a “limitation” that these questions are repeated after boot.

What did she do? Sent the email to Chest? Deleted it?

Well I am sorry to say she has not been very good at explaining the problem to me.

She claims there is a message coming up telling there is an infected mail. She closes the message and states she can never see from whom or what the mail is about.
The last thing she did was tick the message “Do not show this warning again”.

I then tried to find out how to reset the e-mail notification but failed to finnd such setting. I was hoping she could then better show me what is going on.

Is there a “chest” where she can put the infected mails??

Can i find a more in detail instruction to read how the Avast system works before I disturbe this forum with my stupid Q ???
Leakim

the home edition instruction manual is here : http://download630.avast.com/files/manuals/user-manual-home-eng.pdf

Tjena grabben :smiley: kansje du finner noe her
http://www.avast.com/eng/download-user-guides-and-manual.html
http://www.avast.com/eng/faq-avast-4-home-professional.html

nmb and pondus
thank you for your support so far.
Will read and try to learn what to do.
Regards
Leakim

you are welcome.

please come back later and tell us what was your move and actual problem :slight_smile: