These are the settings I have in Thunderbird
imap Setting Port 993
Security SSL/TLS
Avast has a tick in the SSL BOX
Yet Thunderbird and Windows Live Mail just attempts to connect then eventually times out
Yet if I take the tick out in the Useless Avast “upgrade” downgrade messages are receive with no problem
What do I need to do
What errors are you getting ?
Avast8 can now handle the SSL emails without having to modify your email settings in your email program.
If you previously had avast 7 you will have needed to change your email program, account settings to allow avast to scan SSL email, these changes need to be reversed, e.g set back to the SSL ports and Authentication.
Delete the entries for your email accounts in the avast Mail Shield > Settings > SSL Scanning.
This is the problem, there is NOTHING to remove in Avast - Whereas previously the settings in Thunderbird were set to none - Now they are set to SSL
The only setting in Avast is to put the tick in Scan SSL Connections but when that is set Thunderbird connects to email provider which scrolls and scrolls till it eventually tells me that the server timed out
If I take the tick out in Avast Thunderbird and/or Windows Live Mail retrieves and sends messages with no problem
You must reset your thunderbird account settings as they were prior to adjusting to allow avast to scan them. That includes the secure transmission of your logon/password details, etc.
With Avast 7 the settings in Thunderbird were set to NONE and Avast scanned it and added the SSL itself
When it upgraded downgraded to Avast 8 I got a pop up telling me that Avast could now can SSL connections even if they were set in the Mail Program
Without the SSL set in Thunderbird and with the tick in Avast NO email, just scrolls and times out
Put the SSL settings back in Thunderbird and tghe tick in Avast NO email, just scrolls and times out
Take the tick out in Avast and Mail is both received and can be sent but is not scanned
So it’s just not working with Avast - Beginning to lose patience with Avast - It’s bad enough getting Vertigo and dizzy spells with the ridicously light scheme now it won’t work with mail in either Thunderbird or Windows Live Mail regardless of what I set
Having the same problem. I use Thunderbird, gmail, with Windows 8. Will not work with my Avast Pro if I have SSL scanning checked in avast. I also am not sure any emails are being scanned. It shows 0/0 in my mail shield. Also cannot send or receive mail if I use encrypted password. Not trying to hi jack the thread, just wanted to let someone know others are having the same problem and none of the suggested fixes I have found here has resolved it.
That’s not hijacking the thread, makes sense not to create a new topic - For the record mine is through Gmail too
Although I’m using Pegasus Mail, the settings for the servers would be the same.
pop.gmail.com Port 995
smtp.gmail.com Port 465
imap.gmail.com Port 993
All above are set to via Direct SSL connection. My GMail is scanned via Avast Mail Shield and the headers below are added to incoming messages.
X-Antivirus: avast! (VPS 130312-0, 03/12/2013), Inbound message
X-Antivirus-Status: Clean
In Mail Shield “Scan SSL connections” is checkmarked with no server entries showing.
smtp.gmail.com Port 465
imap.gmail.com Port 993
Already set it both Thunderbird and Windows Live Mail but mail in not even retrieved UNTIL I take the tick out of Scan SSL in Avast
If I don’t get REAL answers soon I will have to ditch Avast forever
even if you dont get this to work, your mail is still secure
google protect all Gmail accounts with postini spam/virus filter using two AV engines from Authentium and McAfee
As I have already said the SSL ports aren’t the only thing that you need to set to the default settings in your email accounts.
So far you haven’t confirmed that you have done that ?
Because if the password isn’t sent securely then I don’t believe anything will happen (you haven’t logged on to your server), so the connection is likely to time out.
Threats don’t provide much motivation.
It should be pretty obvious that I have done that, otherwise the mail would not be received IMMEDIATELY after taking the tick out in Avast
Just tried it again to be sure and sure enough it works without Avast but won’t work with
See http://forum.avast.com/index.php?topic=116551.msg906829#msg906829
and
http://forum.avast.com/index.php?topic=116551.msg907659#msg907659.
Avparn has similar problems, and vojtech is quite knowledgeable. Are you running Thunderbird 17.0.4?
Yes running 17.0.04 had seen those threads - Edited the ini file but makes no difference at all
All the fixes there seem to relate to Windows X - I am runnin Windows 7
Tried everything but still the same
Hi All!
I have got the same problem. Thunderbird allows only SSL connections, and when I activate SSL protection, Thunderbird doesn’t load my messages from the servers, and can’t send e-mails too. I have tried all variable settings, and it haven’t been better. Could you help me?
Seems like they’re conveniently sweeping the problem under the carpet - You would think that at least they’d hold their hands up, say that haven’t got a clue and RESIGN
However honesty seems in very short supply at Avast
Finally. got mine working! I printed the instructions from here:
"http://www.avast.com/faq.php?article=AVKB91#artTitle
went through the step, really pretty simple and it started working as it should.
Exactly as it should. 
Is Avast intended for ordinary people who just want to use their computers without a lot of fuss, or are they expected to have obtained some degree or other in the inner workings? Why, when Avast is working OK, does it suddenly decide to throw a spanner in the works? Is it to keep us all on our toes. Yes ,I have got mine working now, but for how long before I see other warnings, & a broken email client?