Strange problem

Avast Free Antivirus / Premium Security
1

I have avast 4.8 but my data base doesn’t updated since november 2008. I download the last VPS, but, give me this error:

Can’t instal VPS update. Please reporting following errorcodes:
Ver: 4.8.1229
SI: 0x00000002
ST: 0xFFFFFFFF
LE: 0x00000000

So, i don’t understand why that keeps saying. I can’t update even for menu + update data base.

Somebody can help me?

2

Hi and welcome to the forum.
Could be because your program is out of date. Current program version is 4.8.1296. Try manually updating the program (right click the tray icon, select “Updating” then “Program update”.
Should do the job.
Could be a sizable download, BTW, just in case you’re on dial-up.

3

Well error code 0x00000002 (2) is I believe a file system error and ti means “The system cannot find the file specified.”

So there is something wrong with your installation of avast, so added to that your having an old version of avast, I would suggest you do a clean reinstall of avast.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here and save it to your HDD.

  1. Now uninstall (using add remove programs, if you can’t do that start from the next step), reboot.
  2. run the avast! Uninstall Utility, reboot. If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.
  3. install the latest version, reboot.