Subscription Renewed After Cancellation – Refund Still Pending After 7 Days

General
1

My card expired in March, but Avast still renewed my subscription. I believe this was a technical error because I had already canceled the subscription last year.

I requested a refund, but I still haven’t received the money after one week. Do I need to update the details of my expired card, or is there anything else I need to do to receive the refund?

2

First, I’m an Avast user and not an Avast Team member.
I don’t know how you requested the refund, what Avast location, etc.

I will try to attract some Avast Team attention to your topic.