Good morning.
It’s been a month and a half since I requested an automatic renewal refund.
I was told that I was eligible for reimbursement and that my letter was forwarded to the relevant department.
3 Emails with the same blablabla
What should be done?
Maybe see advice here: https://forum.avast.com/index.php?topic=323163.msg1713136#msg1713136
Hi rocksteady,
Cancelling automatic renewal has already been carried out… His problem is that he asked for a refund (by the support) and avast replied that it would be done, but it’s been 6 weeks and the refund hasn’t been issued.
I have seen your post in the This needs Avast’s Attention topic.
Hopefully that will get the attention it requires.
Hi all, I asked my colleagues to sort this out with priority. Sorry about the trouble @info963