Subscriptions list queries

Avast Account (my.avast.com)
1

According to my subscription list I have
A 1 year Premium Security, expiry 5.2.21
A 2 year Premium Security, expiry 31.7.21
A 2 year Secureline VPN, expiry 1.11.21 This has a note “Because you’ve unsubscribed, this subscription will no longer automatically renew.”

A scan today says I have no VPN protection and takes me to a screen where I can download it. I suspect that something similar is why I have 2 copies of the Premium Security.

I will not renew next month’s Premium Security but why is Secureline VPN not working?

2

Hi,

Even though you have cancelled the subscription for Avast Secureline VPN, the license itself is still valid. Please make sure that Avast Secureline has been activated.
https://support.avast.com/en-gb/article/Activate-SecureLine-VPN/
For technical issues, you can contact support at https://support.avast.com/en-gb/contact/