Before I start…I am technically challenged. I received an email with a deal on Avast Premium Security, so I downloaded it. However, I still have a subscription for APS until December 2025. Should I have ordered that new subscription? If so, do I activate it now? If not, do I request a refund? Seriously, all this stuff confuses me. Thank you.
Hi @Lynn16 , I understand you purchased a duplicate subscription. I recommend that you reach out to our support team to get this situation sorted: https://support.avast.com/en-ww/article/refund-request/
Please let me know if they were able to resolve your issue.