Subscrition extension problem

I just bought a 2 year extension for my subscription to IS which was due to expire in a month. My subscription now ends 2 years from today so I’ve lost a month. How can I get it back?

Hi Dr Zyklon, welcome to the forum :slight_smile:

Could you please submit a Ticket https://support.avast.com/support/tickets/new?form=2
Than post your Ticket ID here, and we will put it forward.

Greetz, Red.

My ticket ID is 738054

Thanks

I have put this forward to Moroni from Avast.

Greetz, Red.

Thanks Red

https://www.avast.com/faq.php?article=AVKB24#idt_0110

I received an updated licence a few minutes ago and everything’s fine.

Thanks Red and Eddy