Suggestions relating to Avast and AVG

As a reseller of AVG products for the last 12 years I would like to make the following suggestions to Avast, in the hope that things will improve now it has been sold to you

  1. Get rid of Zen
  2. Stop all the popup adverts in AVG products offering tune up, driver update and all the other junk
  3. Bring backup internal reseller scheme - AVG used to have it but then moved it out to a 3rd party, since then we no longer get commission on renewals or any kind of good support
  4. Continue the great avast community for AVG users - support is not one of AVG’s strong points, forums are poor, so despite products being good this lets them down

Hope you don’t mind my comments, but as a PC repair business in the UK and a reseller for 12 years selling 100’s of licences each year I really would like to see the resellers contacted and the opinions considered as part of this transition!!!

Hi darren.rose, welcome to the forum :slight_smile:

Thank you for your input, I have forwarded your questions.

Greetz, Red.

Hi Darren,

Welcome to the Avast forums.

Just to be clear, you’re a reseller of the AVG consumer products, correct? I’m judging from your description – as I don’t think that the stuff you were talking about is present in the AVG corporate products.

Thanks
Vlk

Hi Vlk

Firstly sorry for long delay in replying - but for some reason never got notification of a reply to my post

Yes I am a reseller of the “consumer” products