Support doesnt work ???

[Christian159]

I wrote to the support 4 days ago, also received confirmation of receipt, with the information that it can take up to 2 days. (17731428)

That’s not how I define customer service. If I write up to 2 days, then I also give the 3rd, but that’s fine.

I just subscribed to Avast and unfortunately it wasn’t the right plan. Cancellation does not work, extraordinary termination will probably take even longer. I actually want to stay with Avast, but then you should also take care of me.

[bob3160]

@Christian159 post:1

I wrote to the support 4 days ago, also received confirmation of receipt, with the information that it can take up to 2 days. (17731428)

That’s not how I define customer service. If I write up to 2 days, then I also give the 3rd, but that’s fine.

I just subscribed to Avast and unfortunately it wasn’t the right plan. Cancellation does not work, extraordinary termination will probably take even longer. I actually want to stay with Avast, but then you should also take care of me.

Not an excuse but weekends don’t count.

Contact Sales: https://support.avast.com/en-us/contact/sales/
If you don’t have an order # use 00000000 then explain your problem.