I am trying to renew Avast Premier. They are saying I have 3 PCs. Not true, only have 1 PC. Submitted a ticket on March 13th still have received NO HELP. It is a very frustrating company to work with as this is not the first time this has happened. Is this how everyone is treated or have I just done done something wrong. Should I not submit a ticket to get help in fixing an order? What is the procedure?