Is there a way of finding my support ticket number? I submitted a ticket but assuming i would get a confirmation email, i closed the window without copying the number down?
Paul
Is there a way of finding my support ticket number? I submitted a ticket but assuming i would get a confirmation email, i closed the window without copying the number down?
Paul
Well, you should get a confirmation email - check your spam folder.
Nothing as yet, no confirmation, nothing in spam or Junk folders.
OK, best you try again and remember/write down the ticket-ID.
Ok have resent.
No confirmation email, but an email to rate their support, lol…
At least you didn’t get ignored completely. ;D
One final question Asyn, although i have a ticket number, i can’t see anywhere to view the ticket, is there anywhere?
Paul
No idea, sorry. (Never had to submit a ticket…)
Hello, paul769.
Usually, you should receive your ticket ID by email and also after you send the request on Avast support page. But the confirmation by email is not working for now.