Suspecting trojans on my computer

Viruses and worms
1

Hi, recently I went on a website and when I clicked on a link, I was redirected to another website. I suspect that I got tricked into thinking that I was on the right website but when I clicked anywhere on the webpage, I triggered the installation of some trojans. The reason why I say this, is because I checked my internet connections in the command window, and there are some channels through which my computer is listened to. Can someone give me some suggestions what to do in order to get rid of the trojans? I also suspect there are some adware in my computer because sometimes some windows will pop up automatically. Thank you.

2

follow instructions here https://forum.avast.com/index.php?topic=53253.0
we need Malwarebytes and Farbar Recovery Scan Tool logs, attach the logs, 3 logs total

see below the box you write in … Attachments and other options

3

Hi, I have attached the logs.

4

Did you install Tencent, Baidu and Thunder network

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM-x32\...\Run: [kxesc] => "c:\program files (x86)\kingsoft\kingsoft antiviruskxetray.exe" -autorun HKLM Group Policy restriction on software: %userprofile%\AppData\Roaming\sogoupy\sogouexplorer.exe <====== ATTENTION HKLM Group Policy restriction on software: %appdata%\sogoupy\sogouexplorer.exe <====== ATTENTION HKLM Group Policy restriction on software: %userprofile%\AppData\Local\sogoupy\sogouexplorer.exe <====== ATTENTION HKLM Group Policy restriction on software: %userprofile%\AppData\LocalLow\sogoupy\sogouexplorer.exe <====== ATTENTION SearchScopes: HKU\S-1-5-21-1462250313-3846534782-547962635-1001 -> {64AF4D11-6492-4C25-B014-B6C6CEE3B0C5} URL = hxxps://www.baidu.com/s?tn=80035161_2_dg&wd={searchTerms} BHO-x32: No Name -> {50F4150A-48B2-417A-BE4C-C83F580FB904} -> No File Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File c:\program files (x86)\kingsoft %userprofile%\AppData\Roaming\sogoupy Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

5

I installed the chatting software by Tencent, and the video software by thunder network, but I have always been using Baidu from the browser when I needed a different search engine.

6

How is the computer behaving now ?

7

Right now it is not showing any abnormalities, so I hope everything is fine now. I attached the Farbar log as well.

8

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

9

There haven’t been many problem except for two things:

  1. Sometimes when I hit “search” in google nothing turned up. I would have to hit the button again for it to work. This should not be a big deal, but for some reason, it feels strange to me.
  2. There is one pop-up window advertising for a video game on the bottom right of my screen this morning. There used to be pop-ups that appear in the middle of the screen at random times, but I have no idea about where either the Sohu one or this one come from.