System crash - PLEASE HELP!

I have a 4 yr old Sony PC (1.5 P4, 512 mb RAM, XP SP2) that will not boot all the way. It boots as far at showing the PCI device listing, and that’s all. Only have a flashing cursor underneath the listing. Will not get to Windows sartup.

Any ideas what’s toast? OP system? HD? What can/should I try or look for. I know PC’s and OP system well enough to be dangerous!!! ???

Al always Avast friends…thank you for any help you can give this “not a teckie” guy!

Jim

Doesn’t it even load Windows boot loader and/or Windows boot logo?
How long is this computer turned off (without been able to boot)?
Any error message while booting?
What was the last thing you’ve done in this computer before the problem appear?

No windows boot or logo.
Computer is run on a daily basis…started OK this AM
No error mesages…

It crashed while I was gone today. My wife said that the pointer “froze”…and she either pulled the plug on the computer, or turned it off via the on/off button, then pulled the plug. She left it unplugged for a bit, then plugged it back in.

When she went to restart it, it booted up to the listing of the PCI devices. My attempts to get into safe boot mode didnt work. I was able to get to the bios configuration (by pressing F2 I think) but that’s it.

Seems a hardware failure due to the hard power off…
Difficult to say… Sorry…
Is the HDD being detected by the BIOS?
At which PCI device does the load stop?

If you can enter the BIOS configuration, like Tech said, is the HDD detected?
Can it be detected manually from the BIOS interface?
If yes, can you check the boot order to make sure the HDD is first? Then try disabling any non-essential on-board devices that might be causing the boot to hang. E.g. Network Interface (NIC), USB, Firewire, PCMCIA (PC card) - then if you still get nothing, modem, sound.

When I go intot he BIOS (F2 I think) it is seeing the HD.
THe load stops after all of the PCI devices are detected. I shows the complete list…then underneath the list the cursor is blinking…next would be the OS load but it’s not loading.

Groomerdriver, try do disconnect any hardware (like modem, sound card, Network Interface (NIC), USB, Firewire, PCMCIA (PC card), like Vladimyr said). Can you copy the contents of the bios messages appearing in your screen? What PCI devices are being detected?

Your getting a little over my head…
I think the HD is #3 in the boot order…

I just went and tried to do some things on the “bad” PC. THe HD was #3. I moved it to #1. After I did that all I got was a blank screen…I didn’t even get the PCI listing. I restored the default settings and it booted up again showing the PCI devices.

THis isnt good is it? :‘( :’( :‘( :’(

If I were you, I’ll take the HDD to other computer and make a full backup of all things on it… before messing with your documents & data.

No modem
No Sound card
Don’t think I have a NIC
USB is internal
No Firewire
Only card is a ATI video card - should I just pull it out?

PCI listing as shown (I am not showing “vendor no” and “device ID” as I think they’re not needed here)

Bus No Device No Func No Device Class IRQ
0 31 1 IDE Controller 14/15
0 31 2 Serial Bus Controller 3
0 31 4 " " " 9
0 31 5 Multimedia controller 10
1 0 0 Display controller 11
2 10 0 Mass storage controller 9
2 13 0 Network controller 9
2 14 0 Serial bus controller 12

Is it possible to simply pull out the primary HD (60 gb Maxtor) out of the PC and install it as a 2nd HD on this PC? (eMachines T6524)? I have installed a 2nd HD in the “bad” computer (200 gb Seagate - had to use a seperate IDE card controller)…I’m hoping I dont lose that info too.

Tech - are you still there???

Well, this happened to me once, or at least it did. I turned on my computer and it won’t show my account on the log-on screen. I don’t recommend doing this, but at least you might get your computer back… Try everything that the other people said. If those don’t work the second time you did it, you can re-install windows. Un-plug the disc drive (CD-DVD). then open the CD holder. Put in the OS CD, close the CD holder, turn on your computer and re-plug the drive back…re-plug it about 2-4 seconds after you turn on the comp. It will then load the OS CD (it might not), If it doesn’t…I have no clue what to do.

(Don’t try this unless you have no other option)

Sorry… I need to get out for some hours…
You can add that HDD as the second in another machine.
There is a jumper (piece of plastic/metal) that must be changed from MASTER to SLAVE in order to use this HDD as a second (non-master) in the other computer.

If you disconnect this HD, will the other, the 1st, boot?

OK I understand…thanks for being so helpful! Yes I understand changing the HD from a master to a slave. No I haven’t tried disconnecting the 2nd HD.

I’m starting to think that I should spend a few $$ by taking it in to a local computer shop, rather than messing around and potentially losing ALL of my data. My 2nd 200gb Seagate contains all of our pictures and other items.

Maybe it’s not the cheaper but if you have a GOOD shop, it will be safer.

Good News!!!

I went inside the box and disconnected the USB ports from the motherboard. This all began when the mouse started acting up and it’s an optical mouse with a small plug in “doodad” (how do you like that tech term!! LOL!!) that I plug in a front USB port…it’s actually a Microsoft Notebook mouse…should be OK to use right? Been using it for months now.

I also pulled out the IDE controller card that runs my 200MB Seagate 2nd HD.

I then started up the PC and everything runs fine now!! Obviously I have no USB ports and the 2nd HD isn’t hooked up.

My plan is to backup all important data, then reinsert the IDE card and see if the 2nd HD works. If it does, I guess the problem was somehow related to the USB ports and the m/board.

The USB was a 1.1…how can I go to 2.0? Is there and aux. card or ???

Any thoughts about the above (other than the obvious…"get a new PC…you’re running on borrowed time!)

Thanks Tech and others!!!

I think it is a special card, I mean, not possible an upgrade from 1.1 using software. But I’m not sure.

You’re welcome. Glad you’ve save some money and time 8)

Can’t upgrade via software… I know that already.

You can get a PCI Card with USB2 connections, these should be relatively inexpensive.
http://www.google.com/search?q=PCI+Card+USB2+connections or http://www.google.com/search?q=usb2+pci+cards

Products, http://www.google.com/products?q=usb2+pci+cards&btnG=Search+Products.

Besides the faster data throughput the USB 2 port also provides power if required for the USB2 device,