systemwide blackout when file scanned

I tried to scan a file that i didnt recognize in C/program files X86, windows (file name was: “cregc”).
At that time,about 6 mnths ago i was using AVG free 8.5
started scan and had a system wide blackout and was never able to reboot the system.
I could never find any info on this file , any1 know what it was???
my opera. syst, windows xp pro X64.

any help in this would be welcomed.

  1. this doesn’t appear to be a file name as there is no file type/extension, more like a folder, so there appears to be something missing in the path.

  2. the problem was when you had another AV which, with the best will in the world we aren’t really familiar with.

  3. also due to the fact this happened 6 months ago, there is going to be little hope of investigating it.

yes,a bit late i know.as everything happened so quickly i did not have the luxury of identifying the file/folder in question.with that particular situation mass frustration ensued and i bought another tower for a quick remedy. that tower now collects dust. even the recovery cd is none responsive.
i guess a new hard drive w/the cd is the answer to this situation.

thnks for the quick response:
blu42

No problem, welcome to the forums.