Taskbar Icon

Recently the avast!IS taskbar icon fails to load on boot up. I have confirmed that avast! is indeed loaded and running just the icon is failing to show. I can manually load the icon by bringing up the avast! GUI. I have tried repairing and reinstalling avast! with no results. Running Win 7 x64. Any thoughts? ???

Any other security software installed ? what was your previous AV and how did you uninstall - did you run a removal tool to get rid of remnants ?

Norton IS was previously installed but I removed it using the removal tool direct from Symantec.

Dont know if this will help more but please run a search for Norton and then Symantec via the search-run bar, once you get the windows explorer panel popup click computer and the system will run a search for you, there should still be some findings which you can delet and reboot, follow up with another repair of avast and reboot.

If still no success then i suggest installing a fresh copy of avast over the top of your existing or even a clean install by uninstalling avast then run the avast removal tool in safe mode rebooting and reinstalling.

Try changing display settings (at least just for a test).

For example, TEMPORARILY apply:

Resolution: 1024x768 x 32bit (4294967296 colors) x 96DPI (fonts, dots per inch).

Then TEMPORARILY apply:

Resolution: 1024x768 x 16bit (65536 colors) x 96DPI (fonts, dots per inch).

Now return to your original display settings.

For each change, just take a look at the tray area. Is the icon there?

Beware: by changing the resolution, the screen may not be clear to read and the desktop icons may be distributed in a different way than before. Please don’t panic and don’t change them, as when you return to the previous original resolution, all will be back to normal.

I did the uninstall in safe mode and the icon is now back! :smiley: An interesting thing is that my SSL Accounts in Mail Shield were never removed by the avast! removal tool! I thought the tool was suposed to obliterate everything!

Thank you avast! gurus ;D

Glad it’s fixed for you :slight_smile:

Hard to say as when you install avast I believe it would detect your existing email accounts and create the associated entries in the Mail Shield.