the page my.avast.com does not shows in new Firefox

mrobo.mrobo · February 13, 2016, 9:07am

Why the page my.avast.com does not shows in new Firefox?
I get only the loading icon.
On Edge browser shows correct.
Thanks.

Eddy · February 13, 2016, 12:12pm

Reinstall FireFox.
It is working without a problem for me.

DavidR · February 13, 2016, 2:48pm

No problem with firefox 44.0.2.

mrobo.mrobo · February 13, 2016, 2:51pm

seems probably some extension is blocking I must figure out which

DavidR · February 13, 2016, 3:13pm

First try running firefox (Safe Mode), all add-ons are disabled, that, if it works confirms an issue with an add-on.

mrobo.mrobo · February 14, 2016, 5:03pm

the problem was the extension Avira Browser Safety
, after I disabled it the page worked like a charm…

DavidR · February 14, 2016, 5:21pm

Thanks for the update.

Security based add-ons can have an adverse effect.

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