Tons Of Error/Warning Messages In Event Log..Plz Help

Avast Free Antivirus / Premium Security
1

WARNING:
Event Type: Warning
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 7/11/2005
Description:
AAVM - scanning warning: x_AavmCheckFileDirectEx: http://avast.com/ (D:\WINDOWS\TEMP_avast4_\PxB20D.tmp) returning error, 0000A474.

ERROR:
Event Type: Error
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 7/11/2005
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of http://avast.com/ failed, 0000A474.

Hi,

I updated my Avast, it’s now running build jul2004(4.6.691), xtreme tookit v1.9.140
VPS file compilation 7/8/05
file v0527-2.
I am running winxp sp2 with sygate home edition firewall.

This is my problem, I get those two SAME error/warning messages whenever I visit a website. I tried to set the settings to normal and high. I got the same error/warning messsages. Anyone know what is wrong? this started after I updated yesterday and avast told me to reboot. I hope I don’t have to reinstall windowsxp again???. Avast has worked pretty well for me so until today. Anyone know how to fix this? This happened in both mozilla and IE6

btw, I use winxp pro encryption file system. I have encrypted mydocuments dir. I tried turning sygate firewall off. I tried this in both power and adm accounts and I got the same result/problems. thanks.

One more thing, I tried the online virus test @ http://www.eicar.org/anti_virus_test_file.htm
and avast detected everyone of them during download. So I am puzzled why I keep getting these errors and warnings…

Avastuser
???

2

In the standard shield, customized, Advanced section, On the bottom, there is an option that states:

Here you can modify the list of locations that will In Standard Shield, Resident shield, Advanced settings,

be not be scanned and/or tested)global exclusions are not appended)

D:\windows\temp*.tmp
D:\windows\temps_avast4_\unp*
d:\windows\winsxs…
and two more

Could it be that my problem is D:\windows\temp*.tmp is exempt from scanning?

Maybe this is my problem?

Avastuser

3

Does the problem happen even after reboot?

4

Yes, am I the only one who is having this problem? Perhaps, if others can check their antivirus section in their event viewer logs they will find the same errors and warnings.

Could it be that the new Avast scanner is not permitted to scan certain dirs and certain files? in the web shield, customized, EXEMPTIONS section, there is a list of audio/video/and some other files that are exempt from scanning. Maybe it’s an internal avast program conflict? thanks for your reply.

Avastuser

5

Could you also try a REPAIR of the avast installation? (Control Panel → Add/Remove Programs → avast Antivirus → Change/Remove → Repair)
The error code you quoted is quite strange (it means that something went really wrong…).

Thanks
Vlk

6

Hi vlk,

Thank you for your reply. Yesterday, My avast updated:

The virus database (VPS 0528-2) was automatically updated.

Description:
VRDB (Virus Recovery Database) generation was successfully completed.

Since then, I have not gotten any error or warning from avast in my event logs. Do I still need to run the repair as you suggested earlier?

thanks again.

avastuser

7

1 more question, can ALL of Avast’s Updates/upgrades be done in POWER accounts?
I set my avast to auto update in my power account.

avastuser

8

For sure, the updates will be ok. I’m not that self confident about the upgrades :-
I can’t test as I don’t have a power user account. Just with Administrator rights one…
Here I want to listen a user that already tested this situation (or Alwil team of course).

9

Only the installation requires administrator privileges. All other actions (including the updating and upgrading) should work even when running under regular user.
This is because the updating process takes place inside a system service process.

10

They’re baaaaaack

Up to date avast, Win XP Pro Sp2.

11

Perhaps a little more info may help.

This mass of errors started after a late afternoon restart of my system on 07/16 (Pacific time).

I ran a “repair” of avast that made no difference.

On 07/18 I reverted my system to start of day on 07/16. The errors stopped being recorded in the event log.

Later on 07/18 I restarted my system. Following the restart the same errors are accumulating in the antivirus event log from such sites such as cnn.com and bbc.co.uk.

12

Did you ever manage to solve this? I am seeing exactly the same on a fresh installation of Avast on a new machine.

Avast 4.6 Home
Build 4.6.731
VSPS 0547-5

Any help would be appreciated.