Hi
I have two Viruses on my pc that Advast cannot delete,send to chest,or move. thay are in win32:polycrypt-CQO(Tri),this has come from a game file scrabble,which i deleted,but the viruses are still there.
any help on this would be of great inportance.
regrds
dave
What reason is given for not being able to move them ?
What is the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ?
Check the avast! Log Viewer (right click the avast ‘a’ icon), Warning section, this contains information on all avast detections. C:\Program Files\Alwil Software\Avast4\ashLogV.exe
If you have XP, vista32bit or Win2k, you could enable a boot time scan. Right click the avast icon, select Start avast! Antivirus, a memory scan will take place followed by the opening of the Simple User Interface, Menu, ‘Schedule boot-time scan…’ Or see http://www.digitalred.com/avast-boot-time.php.
Deletion isn’t really a good first option (you have none left), ‘first do no harm’ don’t delete, send virus to the chest and investigate.
Ok done all that and is fixed,job done
many thanks for your help david R.
regrds
dave C ;D
No problem, glad I could help.
Though the name and location could still help if it may be associated with anything else.
Welcome to the forums.