Bonjour, j’ai été prélevé 3 fois de suite et le même jour via Paypal pour l’achat de Avast.
soit 3 fois 45,88€ ! Comment demandé le remboursement d’au moins 2 achats ?
Urgent SVP - Merci de vos réponses - Dominick
First, I’m an Avast user and not an Avast Team member.
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** Refund request
- NOTE you should first cancel any payment mandate (see below) that you may have set up, or this could be actioned again, requiring another refund request.
- From Avast account - https://support.avast.com/article/24/#pc
** Cancelling automatic renewal of the Avast subscription
- See https://support.avast.com/article/account-unsubscribe/#pc
- Also see https://support.avast.com/article/Unsubscribe-FAQ/#pc
Whilst this would mean, it won’t renew automatically you would have to action it manually. One possible benefit of this, you might well get an offer from Avast close to the renewal date at a reduced cost.
I will try to attract some Avast team attention to your topic.