Hi, my avast web provider found a Trojan in a web page and asked me to shut down the connections to Internet. I did it.
But I didn’t understand if the infected file has been downloaded or not. I scanned my pc and no infected file was found. Should I stay calm?
Andrea
This sounds like the web shield provider, it scans pages that you are browsing before you actually see them, if it detects a virus, etc. it stops it and displays the warning asking what to do. In this case abort the connection (page/file that is being downloaded), when you abort the connections that data isn’t downloaded, it doesn’t get on your hdd.
So you won’t find anything on the hdd and you should stay calm, but more importantly read the avast help file to learn more about avast and get the best from it. This is obviously best done before trying to deal with an infection when calm is often the first thing to go.
When you click “Abort Connection” you are safe. Webshield has block the trojan from entering your PC. 
Just to play “devil’s advocate,” if one clicks “abort connection,” can one still surf the content of that page and not become infected. Because on broadband, i don’t think it actually disconnects. does it?
It doesn’t disconnect your internet connection (dial-up or broadband), it just stops the download of that particular data item. So it may be possible to continue to view that page provide the whole page isn’t the problem.
But you would have to ask yourself do you want to continue browsing the web site if it is either intentionally or unintentionally downloading stuff like that?
Just to note: next version of avast will have a new (changed) text for this occurrence, to avoid misunderstanding
Thank you very much.
I like avast, I think it’s the best antivirus software, together with AVG.
However, when I found that Trojan, I shut down the adsl connection, then I clicked “abort connection”. It’s the same, isn’t it?
AndreA
You might want to remove AVG cause both AVG and avast! won’t get along.
when is the next version?
From two to four weeks as far I know 8)
Yes, FIXER, I know, I’m using avast only at this moment. But in the past I used AVG.
Norton Antivirus is the worst… A real shit.
Andrea