trojan horse found...cannot process? Help needed.

Viruses and worms
1

I received an avast! warning when attemping to access a website. Avast! recommended to “move to chest” (other options are move/rename or delete). When I click that I get a message stating “The process cannot access the file because it is being used by another process”. I click the only option of “ok” and my “avast! warning” message comes back up. What do I do? Thanks for any help. (And if it matters here is information on the warning:it states that “a trojan horse was found”, Malware name - JS:Redirector-X[Trj], File name - C:\Documents and Settings\Owner\Local Settings\Temporary Inter)

2

Clear your temporary internet files

If you have Internet Explorer 8

Start > Control Panel > Internet Options > click Delete button > click Delete.

3

I cleared temp. internet files. I do not know which action to take now since it will not let me “move to chest” as recommended. Thanks for the rely.

4

Try running quick scan with these two programs [b]http://filehippo.com/download_malwarebytes_anti_malware/[/b]

http://filehippo.com/download_superantispyware/

Download,install, update and run.Copy/paste the log results

5

For issues that can’t be dealt with in normal windows boot (file in use, etc.) - If you have XP, vista32bit or Win2k, you could enable a boot time scan. Right click the avast icon, select Start avast! Antivirus, a memory scan will take place followed by the opening of the Simple User Interface, Menu, ‘Schedule boot-time scan…’ Or see http://www.digitalred.com/avast-boot-time.php.