Trojan? sending emails

Viruses and worms
1

Hi, I’m a little bit confused as to what exactly I’ve got. My computer is sending spam emails though. Avast has found C:\WINDOWS\System32\Drivers\ducnrqmd.sys but it comes back. I’ve run lots of the scans and programs from the FAQ but nothing seems to help. I’d really appreciate if someone could tell me what to do. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:12:25, on 04/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Mediafour\MACVNTFY.EXE
C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\DU Meter\DUMeter.exe
C:\WINDOWS\twain_32\OKISCAN\96\SCANER32.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\DU Meter\DUMeterSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

– continued in next post

2

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:Tabs
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM..\Run: [VTTimer] VTTimer.exe
O4 - HKLM..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE /P30 “EPSON Stylus Photo R300 Series” /O6 “USB001” /M “Stylus Photo R300”
O4 - HKLM..\Run: [Mediafour Mac Volume Notifications] “C:\Program Files\Common Files\Mediafour\MACVNTFY.EXE” /auto
O4 - HKLM..\Run: [MediafourGettingStartedWithMacDrive6] “C:\Program Files\Mediafour\MacDrive\MacDrive.exe” /runonce
O4 - HKLM..\Run: [MDDiskProtect.exe] C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [Adobe Photo Downloader] “C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe”
O4 - HKLM..\Run: [QuickTime Task] “C:\WINDOWS\system32\qttask.exe” -atboottime
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM..\Run: [NBKeyScan] “C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe”
O4 - HKLM..\Run: [YSearchProtection] “C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe”
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [MsnMsgr] “C:\Program Files\Windows Live\Messenger\msnmsgr.exe” /background
O4 - HKCU..\Run: [Creative Detector] “C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe” /R
O4 - HKCU..\Run: [OneMoreKey] C:\DOCUME~1\THOMPS~1\LOCALS~1\Temp\xpa1003_en.exe
O4 - HKCU..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] “C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe” ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU..\Run: [Google Update] “C:\Documents and Settings\Thompsons\Local Settings\Application Data\Google\Update\GoogleUpdate.exe” /c
O4 - HKCU..\Run: [Messenger (Yahoo!)] “C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe” -quiet
O4 - HKCU..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
O4 - HKUS\S-1-5-19..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-18..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘SYSTEM’)
O4 - HKUS.DEFAULT..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘Default user’)
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Scanner Utility.lnk = C:\WINDOWS\twain_32\OKISCAN\96\SCANER32.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

3

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra ‘Tools’ menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://.onlymay.be
O15 - Trusted Zone: http://.windowsupdate.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15030/CTSUEng.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15030/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip..{C413F308-37A6-40DE-8562-C31FD905C2D1}: NameServer = 192.168.0.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: MacDrive-iTunes compatibility - C:\Program Files\Common Files\Mediafour\MacDriveiTunesPatch.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DU Meter Service (DUMeterSvc) - Hagel Technologies Ltd. - C:\Program Files\DU Meter\DUMeterSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

4

I cant see Malwarebytes in your log so try this

MBAM http://filehippo.com/download_malwarebytes_anti_malware/
update and run quick scan, click the button “remove selected” to quarantine anything found, and restart

come back and post the scan log here

5

You probably have a rootkit, try MBAM suggested by Pondus. Also you could post a log from Rootrepeal. Unzip the program and run. Click on report ( at the bottom ) > scan > tick all the boxes > ok > C drive > ok
If the log is a reasonable size, copy/paste it here.If its big upload it to Mediafire and post the url. For some reason RR logs cannot be posted here as attachments

http://rootrepeal.googlepages.com/
http://www.mediafire.com/

6

Malwarebytes didn’t find anything. Here’s Rootrepeal. Thanks for your help.

ROOTREPEAL (c) AD, 2007-2009

Scan Start Time: 2010/01/05 16:24
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3

Drivers

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB7AD2000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA626000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB1ACB000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files

Path: C:\WINDOWS\system32\drivers\ducnrqmd.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\Temp_avast4_\unp5825547.tmp
Status: Visible to the Windows API, but not on disk.

SSDT

#: 025 Function Name: NtClose
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb6b8

#: 041 Function Name: NtCreateKey
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb574

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceba52

#: 068 Function Name: NtDuplicateObject
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb14c

#: 119 Function Name: NtOpenKey
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb64e

#: 122 Function Name: NtOpenProcess
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb08c

#: 128 Function Name: NtOpenThread
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb0f0

#: 177 Function Name: NtQueryValueKey
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb76e

#: 204 Function Name: NtRestoreKey
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb72e

#: 247 Function Name: NtSetValueKey
Status: Hooked by “C:\WINDOWS\System32\Drivers\aswSP.SYS” at address 0xb7ceb8ae

#: 257 Function Name: NtTerminateProcess
Status: Hooked by “C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys” at address 0xb7ddc0b0

Stealth Objects

Object: Hidden Code [Driver: Ntfs, IRP_MJ_CREATE]
Process: System Address: 0x8a6ece78 Size: 286

Hidden Services

Service Name: ducnrqmd
Image Path: C:\WINDOWS\system32\drivers\ducnrqmd.sys

==EOF==

7

Well RR has identified the file. You can try and remove it, although, whether it will work, I have no idea. Also, these things are not without risk
Run RR again,this time just choose files, then scan. When its finished, right click on the entry
C:\WINDOWS\system32\drivers\ducnrqmd.sys and choose wipe file.Then reboot.
Then run RR again and see if the file has returned

8

It came back. Avast can’t remove it either, but detects it.

9

Thought it might. You could try using a rescue disc.It uses linux, therefore all windows files inactive. See link for instructions and download links. Word of caution, any files it deems malicious will probably be renamed, eg virus.exe to virus.exe.xxx
As the program does not leave a log after reboot, be sure to write down any files names and locations that are renamed, in case you need to re-rename back to the original.If this does not work, the only other tool I can suggest is Combo-fix. As I am not over familiar with it, someone else might guide you through.

http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163

10

Hi sst76,

If it persists the HJT fix ,this ducnrqmd.sys , in that case download KillBox,unzip/extract it to your desktop, from: http://download.bleepingcomputer.com/spyware/KillBox.zip
Start up Killbox and place a check in ‘Delete on Reboot’.
In the ‘Full path of file to delete’ box,copy and paste:

C:\WINDOWS\SYSTEM32\ducnrqmd.sys

Then press the red button with the white cross.
It will then provide a window for you to confirm the delete.
Next it will ask if you now wish to reboot,select YES.
Allow it to reboot.
If it does’nt reboot automatically,reboot manually,

polonus

11

I don’t understand what you mean here, how would I know what files are renamed?

When I tried this it didn’t reboot, but gave the error:
PendingFileRenameOperations Registry Data has been Removed by External Process!

12

Killing the pending rename is an old malware trick to stop kill box

To ensure that I get all the information this log will need to be uploaded to Mediafire and post the sharing link.

Download OTS to your Desktop

[*]Close ALL OTHER PROGRAMS.
[*]Double-click on OTS.exe to start the program.
[*]Check the box that says Scan All Users
[]Under Additional Scans check the following:
[]Reg - Shell Spawning
[]File - Lop Check
[]File - Purity Scan
[*]Evnt - EvtViewer (last 10)

[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
/md5stop
%systemroot%*. /mp /s

[*]Now click the Run Scan button on the toolbar.
[*]Let it run unhindered until it finishes.
[*]When the scan is complete Notepad will open with the report file loaded in it.
[*]Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

13

Hi sst76,

This is why it killed killbox: http://techver2.blogspot.com/2009_11_22_archive.html
But with essexboy specialized in this kind of cloaked malware elimination you are in good hands, follow his instructions to the dot and you will eventually be malware free,

polonus

14

Thank you very much for the help. Here is the log; http://www.mediafire.com/?nynlyodoz5n

15

Start OTS. Copy/Paste the information in the quotebox below into the pane where it says “Paste fix here” and then click the Run Fix button.


[Unregister Dlls]
[Registry - Safe List]
< Run [HKEY_USERS\S-1-5-21-220523388-507921405-839522115-1003\] > -> HKEY_USERS\S-1-5-21-220523388-507921405-839522115-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> "OneMoreKey" -> C:\DOCUME~1\THOMPS~1\LOCALS~1\Temp\xpa1003_en.exe [C:\DOCUME~1\THOMPS~1\LOCALS~1\Temp\xpa1003_en.exe]
< Trusted Sites Domains [HKEY_USERS\S-1-5-21-220523388-507921405-839522115-1003\] > -> HKEY_USERS\S-1-5-21-220523388-507921405-839522115-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\
YN -> *.windowsupdate_microsoft.com [http] -> Trusted sites
YN -> update_microsoft.com [http] -> Trusted sites
YN -> windowsupdate_microsoft.com [http] -> Trusted sites
YN -> www.update_microsoft.com [http] -> Trusted sites
YN -> onlymay.be .[http] -> Trusted sites
YN -> windowsupdate.com .[http] -> Trusted sites
[Files/Folders - Created Within 30 Days]
NY ->  7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY ->  1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
[Files/Folders - Modified Within 30 Days]
NY ->  ducnrqmd.sys -> C:\WINDOWS\System32\drivers\ducnrqmd.sys
NY ->  fvgqad.dat -> C:\Documents and Settings\Thompsons\Application Data\fvgqad.dat
NY ->  avdrn.dat -> C:\Documents and Settings\Thompsons\Application Data\avdrn.dat
NY ->  8383 C:\Documents and Settings\Thompsons\Local Settings\Temp\*.tmp files -> C:\Documents and Settings\Thompsons\Local Settings\Temp\*.tmp
NY ->  8383 C:\Documents and Settings\Thompsons\Local Settings\Temp\*.tmp files -> C:\Documents and Settings\Thompsons\Local Settings\Temp\*.tmp
NY ->  8383 C:\Documents and Settings\Thompsons\Local Settings\Temp\*.tmp files -> C:\Documents and Settings\Thompsons\Local Settings\Temp\*.tmp
NY ->  7 C:\WINDOWS\Temp\*.tmp files -> C:\WINDOWS\Temp\*.tmp
NY ->  7 C:\WINDOWS\Temp\*.tmp files -> C:\WINDOWS\Temp\*.tmp
NY ->  7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY ->  1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
[Files - No Company Name]
NY ->  fvgqad.dat -> C:\Documents and Settings\Thompsons\Application Data\fvgqad.dat
NY ->  ducnrqmd.sys -> C:\WINDOWS\System32\drivers\ducnrqmd.sys
NY ->  fvgqad.dat -> C:\Documents and Settings\NetworkService\Application Data\fvgqad.dat
[Empty Temp Folders]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new OTS log.

I will review the information when it comes back in.

THEN

Malwarebytes’ Anti-Malware
Please download Malwarebytes’ Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]The scan may take some time to finish,so please be patient.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[*]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[*]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy&Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

16

The log from the fix: http://www.mediafire.com/?m4momowmyrz

The log from OTS afterwards: http://www.mediafire.com/?w1tzhm02l0y

Malwarebytes doesn’t find anything.

Avast is still detecting ducnrqmd.sys.

I really appreciate the help.

17

That confirmed the rootkit as OTS was not man enough to kill it so we will move up one level

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

[*]Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

[*]Double click on ComboFix.exe & follow the prompts.

[*]As part of it’s process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it’s strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

[*]Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it’s malware removal procedures.

http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://img.photobucket.com/albums/v706/ried7/whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

18

Hi, here’s the combofix log.

19

That killed it ;D What problems are you experiencing now ?

20

Everything seems to be back to normal. Thank you so much! I really appreciate it.