My mom can’t log onto her “Little Gomers” user account (set up for grandkids). I tried to delete the user account but when I do the system hangs up. There are several trojans/adware in her Avast Chest. I exported the following from the Avast log file. How can I effectively clean up her computer? Thanks!
Log file:
5/14/2007 11:31:17 AM SYSTEM 1372 Function setifacelipdatePackagesQ has failed. Return code is Ox2000000A, dwRes is 2000000A.
5/14/2007 11:31:20 AM SYSTEM 1372 An error has occured while attempting to update. Please check the logs.
6/20/2007 3:28:21 PM 1000 Function setifaceUpdatePatkagesQ has failed. Return code is OxC0000142, dwRes is C0000142.
6/20/2007 3:28:34 PM 1000 An error has occured while attempting to update. Please check the logs.
9/17/2007 4:50:49 PM Little Gomers 1004 sign of “Win32:Agent-30Y [trj]” has been found in “c:\Documents and settings\Little Gomers\Application Data\wi nTouch\wi nTouch.exe[UPX]” fi1e.
9/17/2007 4:50:50 PM Little Gomers 1004 Sign of “Win32:Agent-JOY [trj]” has been found in “Ci\Documents and settings\Little Gomers\Application Data\Mi crosoft\windows\pboshy.exe[UPX]” fi1e.
9/17/2007 4:50:53 PM Little Gomers 1004 sign of “Win32:Agent-LAP [trj]” has been found in “C:\wiNDOWS\system32\evxpssek.exe” file.
9/17/2007 4:50:56 PM Little Gomers 1004 Sign of “Win32:Vundo-gen46 [Adw]” has been found in “c:\WlNDOWS\System32\ddpsyqie.dll” file. ’
9/17/2007 4:51:01 PM Little Gomers Sign of “Win32:Downloader-lB [trj]” has been found in “c:\wiNpows\system32\lwintldt.exe” fife.
Little Gomers 1004
9/17/2007 4:52:26 PM
Sign of “Win32:Downloader-lB [trj]’
has been found in “c:\WlNDOWS\System32\lwintldt.exe” file.
9/17/2007 4:53:53 PM Little Gomers 1004 Sign of “Win32:Agent-LAP [trj]” has
been found in “c:\DOCUME~l\LiTTLE~l\LOCALS~l\Temp\vxfcuxec.exe” file.
9/17/2007 4:54:45 PM Little Gomers 1004 Sign of “Win32:Vundo-gen46 [Adw]”
has been found in “c;\DOCUME~l\LlTTLE~l\LOcm.S~l\Temp\vasdpqoq.dll” file.
9/17/2007 4:55:17 PM Little Gomers 1004 Sign of “Win32:Vundo-gen46 [Adw]”
has been found in “c:\DOCUME~l\LlTTLE~l\LOCALS~l\Temp\vasdpqoq.dll” file.
9/17/2007 4:58:10 PM Little Gomers 1004 Sign of “Win32:Vundo-gen49 [Adw]”
has been found in “C:\DOCUME~l\LlTTLE~l\LOCALS~l\Temp\rvibrpda.dll” file.
9/17/2007 7:11:12 PM Little Gomers 1004 Sign of “Win32:Agent-3OY [trj]” has
been found in “C:\Documents and Settings\Little Gomers\Application
oata\wi nTouch\wi nTouch.exe[UPX]” fi1e.
9/17/2007 7:11:51 PM Little Gomers 1004 Sign of “Win32:Agent-JOY [trj]” has
been found in “C:\Documents and Settings\Little Gomers\Applicatiorr
Data\Microsoft\Windows\pboshy.exe[UPX]” file. >
9/17/2007 7:13:01 PM Little Gomers 1004 Sign of “Win32:Agent-LAP [trj]” has
been found in “C:\DOCUME~l\LlTTLE~l\LOCALS~l\Temp\hdfygeyd.exe” file.
9/17/2007 7:13:05 PM Little Gomers 1004 Sign of 'Win32:Agent-LAP [trj]” has
been found in “C:\WlNDOWS\System32\evxpssek.exe” file.
9/17/2007 7:13:19 PM Little Gomers 1004 Sign of “Win32:Agent-LAP [trj]” has
been found in “C:\DOCUME~l\LlTTLE~l\LOCALS~l\Temp\hdfygeyd.exe” file.
9/17/2007 7:13:26 PM Little Gomers 1004 Sign of “Win32:Vundo-gen46 [Adw]”
has been found in "C:\wiNDOWS\System32\ddpsyqie.dll file.
9/17/2007 7:13:40 PM Little Gomers 1004 Sign of “Win32:Downloader-lB [trj]”
has been found in “C:\WlNDOWS\System32\lwintldt.exe” file.
9/17/2007 7:13:40 PM Little Gomers 1004 Sign of “Win32:Downloader-lB [trj]”
has been found in “C:\WlNDOWS\System32\lwintldt.exe” file.