Trouble installing avast

Avast Free Antivirus / Premium Security
1

I have recently moved around my install of Windows. I have two drives, a HDD (now labeled E:) and a SSD (now labeled C:). Here is my problem, I tried to open avast on drive E, and it gave me an error. I used the utility to uninstall it from drive E. I installed it back onto E and reset my computer. Now, I have no trace on E of the avast folder, the desktop icon doesn’t do anything, and when I tried to reinstall (after various attempts of booting into safe mode and looking) it is giving me the following error.


23:18:19Infoinstcont[4432,2760]--
23:18:19Infoinstcont[4432,2760]2014/09/21 23:18:19 START: Avast installer/updater
23:18:19Infoinstup[4432,2760]Command: '"C:\Users\Scott\AppData\Local\Temp\_av_iup.tm~a04752\instup.exe" /sfx /sfxstorage:"C:\Users\Scott\AppData\Local\Temp\_av_iup.tm~a04752" /edition:1 /prod:ais '
23:18:19Infoinstup[4432,2760]CPU: AMD Phenom(tm) II X4 955 Processor,4
23:18:19Infoinstup[4432,2760]OS: Windows 7 ver 6.1, build 7600, sp 0.0 x64
23:18:19Infoinstup[4432,2760]Memory: 39% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4106956/4194176K free
23:18:19Infoinstup[4432,2760]DISKs: C:\ - 67GB free / 119GB total
23:18:19Infoinstup[4432,2760]DISKs: E:\ - 418GB free / 931GB total
23:18:19Infoinstup[4432,2760]Running module version: '9.0.2013.292'
23:18:19Infosimutex[4432,2760]Checking for the mutex ownership.
23:18:19Infoservers[4432,2760]Server definition(s) loaded for 'C:\Users\Scott\AppData\Local\Temp\_av_iup.tm~a04752\servers.def': 29 (maintenance:0)
23:18:19Infopkgproduct[4432,2760]LoadPartInfo: program = prg_ais-7dd returned 0x00000000
23:18:19Infopkgproduct[4432,2760]LoadPartInfo: setup = setup_ais-7dd returned 0x00000000
23:18:19Infopkgengine[4432,2760]LoadLatestProdAndParts: product file 'prod-ais.vpx' was successfully loaded.
23:18:19Infopkgengine[4432,2760]LoadLatestProdAndParts: part file part-prg_ais-7dd.vpx was successfully loaded.
23:18:19Infopkgengine[4432,2760]LoadLatestProdAndParts: part file part-setup_ais-7dd.vpx was successfully loaded.
23:18:19Infopkgproduct[4432,2760]LoadPartInfo: jrog2 = jrog2-95a returned 0x00000000
23:18:19Infopkgproduct[4432,2760]LoadPartInfo: vps = vps_win32-14012101 returned 0x00000000
23:18:19Infopkgengine[4432,2760]LoadLatestProdAndParts: product file 'prod-vps.vpx' was successfully loaded.
23:18:19Infopkgengine[4432,2760]LoadLatestProdAndParts: part file part-vps_win32-14012101.vpx was successfully loaded.
23:18:19Infopkgengine[4432,2760]LoadLatestProdAndParts: part file part-jrog2-95a.vpx was successfully loaded.
23:18:19Infoinstupcore[4432,2760]PkgLoadProductInfo: product GPB was successfully loaded.
23:18:19Infosimutex[4432,2760]Checking for the mutex ownership.
23:18:20Infofilehlp[4432,2760]OpOnReboot: Direct delete of file 'C:\Users\Scott\AppData\Local\Temp\aswSetupOffers.def' successfully performed.
23:18:20Infoguiwizard[4432,2760]Setup gui was successfully started.

OS: Windows 7 Ultimate

2

Bump, sorry for the bump, but it has been over two weeks and I still am without protection. Thinking of switching to AVG at this point if no one can help me…

3

tried install it on C ?

4

I tried to install it on E, but now it just says “avast! installer cannot continue because the last avast! operation was performed without restarting. Please reboot your computer first and then run the installer again.”

5

Avast needs to installed on the same drive as the OS, try rebooting and then run CCleaner and retry installing on C drive.

6

Ran CCleaner, rebooted, still can’t install.

7

On C:, your system disk?