This just started yesterday and I just don’t get it. For instance, I can open Malwarebytes just fine, but when I try to select Custom Scan, can’t do it. Also, when I am online, all of a sudden I can’t click to open anything. Not just with my mouse, but with my touchpad as well. Any ideas? This is about to drive me crazy!
I tried Safe Mode and OMG it was a nightmare! It was actually worse in safe mode! Couldn’t get anything to work, not even task manager. The windows will open, but I can’t click on anything in them. Logged back in normal and it is the same as before. Can’t click on certain things and can on others. Also, noticed I can’t drag things to the recycle bin. Sometimes, in normal mode, if I open task manager and switch to a program I can get it to work, but not all the time. Avast boot scan and full scan show nothing. But I can’t run a Custom Scan in Malware Bytes.
see here https://forum.avast.com/index.php?topic=53253.0
scroll down to Farbar Recovery Scan Tool and attach logs
Just a quick question, I dropped my wireless mouse that I plug into my laptop via USB the other day. It hit pretty hard. Could it be the cause of all this mess? Even causing the touchpad to not work? I am not very PC literate, so I just eek by on these things. :-\
Here are the logs
Nothing evident … Have you tried another mouse ?
tried one this morning after a reboot. everything seems fine. I guess I am just too jumpy after being hacked before. I’ll post back if it acts up again. Thanks so much for looking.